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NACR, the Largest Avaya Certified Diamond & Platinum Business Partner and Three-Star Service Provider Selects MTS as Value-added Partner for Telemanagement Solutions and Customer Care
RA'ANANA, Israel, Nov. 2 /PRNewswire-FirstCall/ -- NACR -- (North American Communications Resource, Inc.) the largest Avaya certified Diamond & Platinum Business Partner and Three-Star Service Provider and MTS IntegraTRAK a wholly owned subsidiary of MTS -- Mer Telemanagement Solutions Ltd. (Nasdaq SmallCap: MTSL), a global provider of Operations Support Systems (OSS) for comprehensive Telecommunication Management and Customer Care & Billing solutions, today announced that NACR would resell MTS' Application Suite to provide a complete telemanagement solution including web-based reporting, billback and customer care for its Avaya customers.
NACR has one of the largest Avaya customer bases nationwide and this partnership gives them an opportunity to strengthen their relationship with their customers in offering them the latest state of the art Telecom Expense Management system. Their customers will be able to better monitor, control and manage their telecommunications expenses. The company distinguishes itself in the market through its ability to design customized large enterprise solutions in a converged environment and respond quickly to complex requests, as well as its willingness to tailor its processes to specific customer needs.
MTS provides a unique Application Suite platform that allows organizations and enterprises to track their communications usage as well as budgeting, charging back to departments, user-centric consolidated reporting, moves/adds/changes (MACs) and invoice management including bill verification and reconciliation. MTS Telecommunications Management solutions are used by enterprises, organizations and service providers to improve the efficiency, performance and accountability of all telecommunication and information technology operations from basic call accounting to full IT Service management.
Eytan Bar, MTS' President and Chief Executive Officer commented: "We are pleased to work together with NACR in supplying a complete end-to-end telecommunications solution, which will enable customers to take full advantage of their resources, while reducing their expenses and improving productivity. Our objective is to enhance market penetration through partnerships with leading telecommunications solutions providers."
NACR CEO Tom Roles stated, "This partnership will enable us to position products and services to our customers outside of the standard telephony offering."
About NACR
Headquartered in Eagan, MN, and launched in 1993 with only five employees, NACR has grown to more than 320 employees and 55 locations across the country. As the largest Avaya certified dealer worldwide, NACR has the comprehensive solution approach, technical expertise, and world-class facilities to meet business needs for everything from converged platforms to ongoing maintenance and repairs. For more information, call 1-888-321-NACR (6227) or visit on the Web at nacr.com.
About MTS
Mer Telemanagement Solutions Ltd. is a global provider of operations support systems (OSS) for comprehensive telecommunication management and customer care & billing solutions. MTS' OSS is a full-featured customized solution for telecommunications management and customer care & billing. Its telecommunications enterprise resource planning (ERP) application suite is used by corporations and organizations to improve the efficiency and performance of all telecommunication and information technology (IT) operations, and to significantly reduce associated costs. Its affordable customer care and billing (CC&B) solutions are used by service providers and operators to support sophisticated billing, web-based self-provisioning and other revenue-generating applications.
Headquartered in Israel, MTS markets through wholly owned subsidiaries in the U.S., Hong Kong, Holland, and Brazil, and through OEM partnerships with Siemens, Phillips, and other PABX vendors. Its legacy call accounting solutions have been installed by over 60,000 customers in 60 countries. MTS' shares are traded on the NASDAQ SmallCap Market (symbol MTSL). For more information please visit the MTS web site: http://www.mtsint.com/
Certain matters discussed in this news release are forward-looking statements that involve a number of risks and uncertainties including, but not limited to, risks in product development plans and schedules, rapid technological change, changes and delays in product approval and introduction, customer acceptance of new products, the impact of competitive products and pricing, market acceptance, the lengthy sales cycle, proprietary rights of the Company and its competitors, risk of operations in Israel, government regulations, dependence on third parties to manufacture products, general economic conditions and other risk factors detailed in the Company's filings with the United States Securities and Exchange Commission.
MTS
CONTACT: Investors, Rachel Levine of The Anne McBride Company, Inc.,+1-212-983-1702, ext. 207, or rlevine@annemcbride.com, for MTS
Web site: http://www.mtsint.com/http://www.nacr.com/
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