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Arch Wireless and Emergin Announce Strategic Alliance to Enhance Reliability for Critical Messaging Users WESTBOROUGH, Mass., and BOCA RATON, Fla., May 3 /PRNewswire-FirstCall/ -- Arch Wireless, Inc. a leading provider of paging and mobile messaging service, and Emergin, Inc., a leading provider of text messaging and notification software, today announced a strategic alliance to provide Arch's one-way and two-way messaging and mobile data services to critical messaging users with Emergin's messaging and event notification software, Emergin Notification Software (ENS). Arch Wireless and Emergin are collaborating on sales and marketing, technical support and engineering efforts to deliver this joint solution.Working together, ENS and Arch provide integrated communication between dispatchers, applications, devices, and end-users. ENS dispatches messages to pre-defined groups of users, including Arch's one-way and two-way messaging devices. Each message is logged by ENS as it is queued and accepted onto the Arch network, allowing organizations to track messages in real-time. Message delivery and reply information is also tracked for two-way devices. In addition, ENS enables organizations to assign users with aliases to simplify dispatch and provide number portability. ENS runs on the Microsoft Windows OS, offers multiple input and output options from a scalable and centrally managed platform, and integrates with numerous enterprise applications. Arch and Emergin noted that their joint solution is ideally suited to organizations with critical communications needs, such as hospitals, government agencies and large enterprises. Chris Schuiteboer, senior analyst- telecom at Bronson Healthcare Group in Kalamazoo, MI, said, "The Arch-Emergin solution is used for code, group and individual paging across the campus. We've extended text messaging functionality via the intranet for easy access to mobile devices, including alphanumeric and two-way pagers, and mobile phones. In addition, the built-in message logging helps provide a very important audit trail. Overall, it has greatly enhanced communications." "The Arch and Emergin partnership delivers the most effective solution in the industry for critical messaging," said Alan Rosenbaum, vice president of corporate sales and marketing for Arch Wireless. "Together, Arch and Emergin are helping users, such as medical professionals and first responders, focus on their vital work by ensuring that critical messages are delivered quickly and reliably. Combined with our ability to lower the total cost of messaging, this solution provides true value to our customers." "Combining Emergin's notification solutions with Arch's powerful network brings an entirely new level of wireless connectivity to the enterprise," said Michael A. McNeal, president and chief executive officer of Emergin. "Now a richer level of information is available to Arch customers. Particularly in healthcare, mission-critical information and alerts can be received by personnel no matter where they are within a facility." About Emergin, Inc. Emergin is a leading provider of messaging and notification software for commercial, healthcare, government and manufacturing environments. Emergin provides the right strategies, products and solutions to help organizations distribute time sensitive information to employees -- anytime, anywhere. Since 1996, Emergin has helped over 5,000 organizations deploy mobile and wireless initiatives with off-the-shelf technology. Based in Boca Raton, Fla., additional information about Emergin is available at http://www.emergin.com/. About Arch Wireless Arch Wireless, Inc., headquartered in Westborough, Mass., is a leading wireless messaging and mobile information company with operations throughout the United States. The company offers a full range of wireless messaging services to business and consumers nationwide, including paging, two-way wireless email and messaging and mobile data solutions for the enterprise. Arch provides wireless services to customers in all 50 states, the District of Columbia, Puerto Rico, Canada, Mexico and in the Caribbean principally through its nationwide sales force, as well as through resellers, retailers and other strategic partners. Additional information on Arch is available on the Internet at http://www.arch.com/. Statement under the Private Securities Litigation Reform Act: Statements contained herein which are not historical fact, such as statements regarding the anticipated benefits from Arch's alliance with Emergin, the timetable for commercially deploying and introducing the Emergin software, are forward- looking statements for purposes of the safe harbor provisions under the Private Securities Litigation Reform Act of 1995. These forward-looking statements involve risks and uncertainties that may cause Arch's actual results to be materially different from the future results expressed or implied by such forward-looking statements. Factors that could cause actual results to differ materially from those expectations include, but are not limited to, the successful deployment and market acceptance of Emergin's software solution, the software's compatibility with Arch's devices and networks, as well as other risks described from time to time in Arch's periodic reports and registration statements filed with the Securities and Exchange Commission. Although Arch believes the expectations reflected in the forward-looking statements are based on reasonable assumptions, it can give no assurance that its expectations will be attained. Arch disclaims any intent or obligation to update any forward-looking statements. Contacts: For Arch Wireless: Bob Lougee 508-870-6771 [email protected] For Emergin: Kathy McCall 561-886-3113 [email protected] Arch Wireless, Inc. CONTACT: Bob Lougee of Arch Wireless, +1-508-870-6771,[email protected]; or Kathy McCall of Emergin, +1-561-886-3113,[email protected] Web site: http://www.arch.com/ |