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Colin Powell's America's Promise To Our Youth Chooses EBSuite for Web Based CRM Customer Support Solution
[June 16, 2004]

Colin Powell's America's Promise To Our Youth Chooses EBSuite for Web Based CRM Customer Support Solution

EBSuite.com, the global leader in on demand customer relationship management (CRM) services, today announced that America's Promise has selected EBSuite.com to deliver proven CRM functionality to its management teams. Using EBSuite.com's JAVA based solutions, America's Promise is able to provide team support from any web broswer in a single click, without servers or software. With EBSuite.com's integrated state-of-the-art functionality, America's Promise has achieved full capacity for its CRM deployment.

"EB Suites is an easy to use system that allows us to organize client data quickly and clearly. It has been a great tool for us to make our work more efficient," said senior administrator, Steve Nanney.

With EBSuite.com, America's Promise has been able to quickly and easily share customer data between users to provide improve productivity while effectively tracking and managing its customer support. America's Promise has realized additional benefits from EBSuite.com's complete customization flexibility and comprehensive functionality. EBSuite.com allows America's Promise to rapidly modify fields,create custom fields, tabs, and workflow. Users and senior managers can immediately access accurate and complete customer support, improving efficiency and enabling the organization to be much more far-reaching and profitable in its service delivery activities to children.


"EBSuite.com's CRM service was so comprehensive, and addressed so many of the features that we needed, it was clear that EBSuite.com was the only choice for CRM that could be responsive to evolving needs," Allbright continued. "EBSuite.com was heads and shoulders above where I saw the Microsoft CRM team headed."

"The success of EBSuite.com is a direct result of the success of our customers," said An Jiang, CEO, EBSuite.com. "Global companies are embracing EBSuite.com's approach to the on demand model to support tangible results within months of deployment. Our modular integrated solutions deliver the functionality, ease of use, robust feature applications and customization capabilities required to assist our customers to reach their full potential."

Our fourth generation of EBSuite.com, EBSuite.com 2004 breaks new ground in empowering organizations to adapt CRM to precisely fit their specific, unique business and industry needs. With the point-and-click ease of the new EBSuite.com, business administrators can create Custom Tabs and brand new modules to extend CRM. The on demand platform that powers EBSuite.com 2004 and EBSuite.com Web Services offers developers complete programmatic control over CRM customization, integration, and extension to create custom CRM solutions with unprecedented simplicity and success.

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