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[January 30, 2004]
Angel.com Launches New Product: IVR for Web Services
Angel.com, the fastest growing provider of on-demand speech recognition and interactive voice response (IVR) solutions, today announced the rollout of IVR for Web Services, a new online service that provides clients with instant phone access to their web-based solutions.
�Angel.com has designed IVR for Web Services to allow corporate IT Staff and Web developers with no telephony experience to create voice-enabled versions of their products and applications quickly and affordably,� said Angel.com President Michael Zirngibl. �Using our point-and-click interface, users can quickly phone-enable nearly any existing web based application to make it accessible anywhere, anytime.�
IVR for Web Services comes with a set of pre-built modules that can be fully customized and integrated into powerful and comprehensive marketing, customer service or employee-facing phone solutions.
As an online service, Angel.com is more cost-efficient, flexible and easier to integrate than traditional capital-intensive in-house solutions. Clients can manage and update their Angel.com IVR systems online, adding more services and capacity instantly.
�Angel.com allows small and medium-sized businesses access to the same sophisticated IVR services used by larger companies,� Zirngibl said. �Our online tool-kit allows a client to create and rollout a prototype solution in a matter of hours - without incurring heavy capital costs.�
And, as with other Angel.com services, IVR for Web Services features no-hassle, pay-as-you-go pricing, as well as flexible billing options, discount programs and no minimum commitment - all designed to meet the needs of smaller companies.
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