Nuance Named a 2003 ''Product of the Year'' Award Winner by Technology Marketing Corporation's Communications Solutions Magazine

Nuance Named a 2003 ''Product of the Year'' Award Winner by Technology Marketing Corporation's Communications Solutions Magazine

Nuance Vocalizer 3.0 Text-to-Speech Software Honored for Technological Excellence, Vision

MENLO PARK, Calif.--(BUSINESS WIRE)--Feb. 25, 2004-- Nuance (Nasdaq:NUAN), the voice automation expert, today announced that Technology Marketing Corporation (TMC(R))'s Communications Solutions(R) Magazine named Nuance Vocalizer(TM) 3.0 a 2003 "Product of the Year." Communications Solutions(R) is the premier Web publication and newsletter in the communications industry. Designed to improve caller satisfaction while reducing application development time and costs, Nuance Vocalizer 3.0 text-to-speech (TTS) software converts text in a database - such as names and addresses in a directory assistance application - into spoken words, allowing companies to automate the delivery of dynamic information over the phone.

"More than 200 marquis customers in the financial services, telecommunications, travel, utilities and government sectors are currently benefiting from the power and accuracy of Nuance Vocalizer," said Chuck Berger, president and CEO of Nuance. "It is a true honor that our recent advancements to the Nuance Vocalizer offering have been recognized by the editors at Communications Solutions. This award also validates our commitment to providing customers and partners with the products and services they need to deliver successful voice automation solutions."

"Nuance Vocalizer 3.0 is clearly deserving of leadership status in the speech and telecommunications industries. We're proud to reward Nuance's hard work and innovation with a Product of the Year Award for 2003," said Rich Tehrani, president of TMC and group editor-in-chief of Communications Solutions. "The Product of the Year awards exemplify the best this industry has to offer. Nuance has demonstrated a commitment to quality and furthering the advancement of the communications industry through the delivery of Nuance Vocalizer 3.0," added Tehrani. "Nuance deserves this great honor, and I look forward to seeing other innovative solutions from them as they continue to contribute to the future of communications."

A full list of Product of the Year winners is available online at: http://www.tmcnet.com/comsol/03poty/

About Nuance

In markets around the world, leading enterprises and telecommunications carriers - including Avon, British Airways, Expedia, Nomura Securities, OnStar, Sprint PCS, United Parcel Service, Vodafone, Wells Fargo and many more - have worked with Nuance to ensure the best possible results from their investment in voice. Nuance is the undisputed global leader in voice automation, providing software and solutions to more than 1,000 companies worldwide. Nuance (Nasdaq:NUAN) is headquartered in Menlo Park, Calif., and has offices around the world. For more information, visit www.nuance.com or call 1-888-NUANCE-8.

About TMC(TM)

Celebrating more than 30 years as a leading technology publisher, Technology Marketing Corporation (TMC(R)) publishes two magazines: Customer Inter@ction Solutions, and Internet Telephony(R), and the online publications, TMCnet.com(R), Communications Solutions, Planet PDA Magazine, Alternative Power(TM) and BiometriTech(TM). TMC(R) is also the first publisher to test new products in its own on-site laboratories, TMC(R) Labs. TMC(R) also produces The Global Call Center Outsourcing Summit. TMCnet.com publishes more than 25 online newsletters. For more information, visit www.tmcnet.com.

This press release contains forward-looking statements, including, for example, those relating to the business and customer benefits attainable by using Nuance speech products. There is no assurance that the results contemplated by any forward-looking statements will be realized. The following factors, risks and uncertainties, among others, could cause actual results to differ materially from those contemplated by this press release's forward-looking statements: the risk that any of these products will not achieve anticipated or projected customer adoption, performance levels, caller satisfaction, cost savings, automation rates and/or other benefits in some or all circumstances; and other factors described in Nuance's filings with the Securities and Exchange Commission, including but not limited to Nuance's last-filed Form 10-Q. Nuance does not undertake to update any oral or written forward-looking statements that may be made by or on behalf of Nuance.

Nuance and Nuance Vocalizer are registered trademarks of Nuance Communications, Inc. All other trademarks are property of their respective owners.

CONTACT:
Nuance
Gwen Murphy, 650-847-7131
gmurphy@nuance.com
or
TMC
Michael Genaro, 203-852-6800 ext. 142
mgenaro@tmcnet.com

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