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KeyCorp Selects New Ariba Spend Management Solution
[April 28, 2004]

KeyCorp Selects New Ariba Spend Management Solution

SUNNYVALE, Calif. --(Business Wire)-- April 28, 2004 -- Ariba Category Procurement Solution to Help Automate and Capture More Than $100 Million in Multiple Categories of Labor Spend

Ariba(R), Inc. (Nasdaq:ARBA), the leading Enterprise Spend Management (ESM) solutions provider, today announced that KeyCorp (NYSE:KEY), one of the nation's largest bank-based financial services companies, has selected Ariba(R) Category Procurement(TM) to automate the capture and management of its broad range of complex spend categories, including more than $100 million of its services spend.

KeyCorp, having already implemented Ariba(R) Buyer(TM) and Ariba(R) Workforce(TM), has enhanced its ESM initiative with Ariba Category Procurement to take full advantage of negotiated contracts and preferred terms, purchasing best practices and improved collaboration with suppliers.

Over the past several years KeyCorp has used Ariba Buyer as a pivotal component of its spend management solution. Now, KeyCorp expects to use Ariba Category Procurement to streamline the procurement of services in a controlled environment, driving cost reduction through competition, volume discounts from preferred suppliers, and process improvements including standardized processes and reporting of contingent labor and services in a single enterprise solution.


Initially focused on contract IT labor, KeyCorp plans to quickly expand to other professional services categories including temporary clerical services, recruiting, training, consulting, accounting, legal and marketing services. KeyCorp plans to roll out the solution this year to its current user base of over 2,000 cost center and hiring managers responsible for more than $50 million in temporary clerical and IT labor spend.

"There are a lot of solutions in the market that manage just one category of spend," said Debbie Manos, SVP and Chief Sourcing Officer, KeyBank. "We chose Ariba Category Procurement for its seamless integration into Ariba Buyer and unique capabilities to effectively capture and manage a broad range of spend categories such as IT contract labor, temporary labor, and consulting, while also providing us the flexibility to incorporate additional categories in the future such as legal, marketing, print and facilities management."

"KeyCorp recognizes the importance of spend visibility having already realized significant savings and efficiencies through Ariba solutions," said Michael Schmitt, EVP and Chief Marketing Officer, Ariba. "As a result, the company has made a strategic decision to seek improved cost savings and process efficiencies in its procurement of temporary labor and other complex categories of spend with the Category Procurement solution."

About KeyCorp

Cleveland-based KeyCorp is one of the nation's largest bank-based financial services companies, with assets of approximately $84 billion. Key companies provide investment management, retail and commercial banking, consumer finance, and investment banking products and services to individuals and companies throughout the United States and, for certain businesses, internationally. The company's businesses deliver their products and services through branches and offices; a network of approximately 2,200 ATMs; telephone banking centers (1 800-KEY2YOU); and a Web site, Key.com(R), that provides account access and financial products 24 hours a day.

About Ariba, Inc.

Ariba, Inc. is the leading Enterprise Spend Management (ESM) solutions provider. Ariba helps companies develop and leverage spend management as a core competency to drive significant bottom line results. Ariba Spend Management software and services allow companies to align their organizations with a spend-centric focus and deploy closed-loop processes for increased efficiencies and sustainable savings. Ariba can be contacted in the U.S. at 1 650-390-1000 or at www.ariba.com.

Ariba and the Ariba logo are registered trademarks of Ariba, Inc. Ariba Spend Management, Ariba Analysis, Ariba Buyer, Ariba Category Management, Ariba Contracts, Ariba Travel & Expense, Ariba Workforce, Ariba Invoice, Ariba eForms, Ariba Enterprise Sourcing, Ariba Supplier Network, BPM Services, Power Sourcing, Total Spend Capture and PO-Flip are trademarks or service marks of Ariba, Inc. All other trademarks are property of their respective owners.

Ariba Safe Harbor

Safe Harbor Statement under the Private Securities Litigation Reform Act 1995: Information and announcements in this release involve Ariba's expectations, beliefs, hopes, plans, intentions or strategies regarding the future and are forward-looking statements that involve risks and uncertainties. All forward-looking statements included in this release are based upon information available to Ariba as of the date of the release, and we assume no obligation to update any such forward-looking statements. These statements are not guarantees of future performance and actual results could differ materially from our current expectations. Factors that could cause or contribute to Ariba's operating and financial results to differ materially from its current expectations include, but are not limited to: delays in development or shipment of new versions of Ariba's products and services; lack of market acceptance of Ariba's existing or future products or services; inability to continue to develop competitive new products and services on a timely basis; introduction of new products or services by major competitors; the ability to attract and retain qualified employees; difficulties in assimilating acquired companies; the impact of recent workforce reductions on Ariba's operations; lengthening sales cycles and the deferrals of anticipated orders; declining economic conditions, including a recession; inability to control costs; changes in the company's pricing or compensation policies; inability to successfully manage a reduction in the company's workforce; significant fluctuations in our stock price; the outcome of legal proceedings relating to the restatement of our financial statements; the possibility that stockholders or regulatory authorities may initiate additional proceedings against Ariba and/or our officers and directors as a result of the restatements; the impact of acquiring Alliente and entering into an agreement to acquire FreeMarkets, including the disruption or loss of customer, business partner, supplier or employee relationships; the level of costs and expenses incurred by Ariba as a result of such transactions; and the level of professional fees and expenses incurred by Ariba in connection with its previously disclosed accounting review and associated regulatory and litigation proceedings. Factors and risks associated with its business, including a number of the factors and risks described above, are discussed in Ariba's Form 10-K/A filed January 28, 2004 and in its Form S-4 filed April 2, 2004.

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