[September 27, 2004] Serena Releases New Version of TeamTrack; Solution Evolves Serena's SAFE Vision and Improves Collaboration and IT Efficiency SAN MATEO, Calif. --(Business Wire)-- Sept. 27, 2004 -- SERENA Software, Inc. (Nasdaq:SRNA), the largest company solely focused on managing change throughout the application lifecycle, today announced the general availability of Serena(R) TeamTrack(R) 6.2. Being launched today at the Gartner Application Development Summit Conference in Phoenix, AZ and the IT Service Management Forum USA Conference & Expo in Long Beach, CA, TeamTrack 6.2 builds on the comprehensive, process-rich functionality inherent in version 6.1 with improved capabilities for identifying, interrelating and managing dependencies between processes. By establishing specific dependencies, TeamTrack 6.2 allows customers to better synchronize application lifecycle activity and increase enterprise efficiency. As the process engine behind Serena Application Framework for Enterprises (SAFE(TM)), the company's strategic vision for driving IT efficiency through process-to-process integration, TeamTrack connects the people, processes and components involved throughout the entire application lifecycle. The solution improves productivity and enables streamlined collaboration across the enterprise, allowing organizations to more closely align business objectives with IT operations. "We use Serena TeamTrack for managing our entire application lifecycle from requests through operational support, and this has allowed us to increase our productivity, lower costs and provide better customer service," said Randall S. Edmonds, Database Administrator at SAI, a leading telemanagement application service provider. "We are excited about the release of TeamTrack 6.2 and believe the solution will help us better manage individual changes and shorten development time even further." In addition to providing more comprehensive support for lifecycle processes, TeamTrack 6.2 includes stronger searching and reporting capabilities. Detailed reports give customers better visibility into application changes and increase user accountability across IT. Version 6.2 also includes enhanced support for multi-national enterprises, which need to facilitate communication and collaboration throughout a multi-lingual workforce. The internationalized interface makes it easier for multi-national corporations to coordinate groups that are distributed in numerous locations around the world. Further, TeamTrack 6.2 provides stronger and more seamless integration with Serena(R) ChangeMan(R) Version Manager(TM) as well as other third-party tools, and includes several new usability and feature enhancements. These new upgrades enable customers to gain greater control, insight and predictability over their organizational processes, and improve overall enterprise efficiency. "There is a need for solutions that help businesses streamline their processes, promote consistency enterprise-wide, and manage projects throughout the entire organization, regardless of business or technical role," said Melissa Webster, Research Director at IDC. "Businesses are at the point where they can no longer reduce costs through only increasing efficiency, they must also improve processes." "With increasing pressure to streamline and improve productivity on fewer resources within IT, our enterprise customers are looking to process rather than technology alone to meet business objectives," said James Rogers, vice president of product marketing at Serena. "TeamTrack helps companies align business with IT by automating and enforcing repeatable processes throughout the application lifecycle, enabling them to better manage IT complexity and risk. Version 6.2 takes this process-centric functionality a step further and demonstrates Serena's commitment to SAFE." Serena will be in booth B at the Gartner Application Development Summit Conference and in booth #325 at the IT Service Management Forum USA Conference & Expo. About Serena SERENA Software, Inc. is the world's largest company solely focused on managing change throughout the application lifecycle. For more than two decades, Serena has enabled companies to automate change to the applications that run their businesses. Serena's Application Framework for Enterprises (SAFE(TM)) is the unique next-generation framework for Application Lifecycle Management (ALM), providing cross-platform, cross-process and cross-organizational support across application lifecycle processes, regardless of platform. The SAFE approach helps streamline development, improve productivity and lower development costs, resulting in a highly efficient enterprise. Serena has more than 15,000 customer sites worldwide, including 49 of the Fortune 50. Serena is headquartered in San Mateo, California with offices in more than 20 countries. For more information, please visit www.serena.com. Serena, TeamTrack and ChangeMan are registered trademarks of SERENA Software, Inc. SAFE and Version Manager are trademarks of SERENA Software, Inc. All other products or company names are used for identification purposes only, and may be trademarks of their respective owners. Copyright (C) 2004 SERENA Software, Inc. All Rights Reserved [ Back To TMCnet.com's Homepage ]