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Qwest Brings Voice over IP Services to Business Customers in 10 Additional Markets
[September 27, 2004]

Qwest Brings Voice over IP Services to Business Customers in 10 Additional Markets

DENVER --(Business Wire)-- Sept. 27, 2004 -- Qwest Communications International Inc. (NYSE: Q) today announced that OneFlex(TM), Qwest's voice over Internet protocol (VoIP) service, is now available to thousands of small, medium and enterprise business customers in 10 additional markets, making OneFlex VoIP service available in markets throughout the Qwest local service area.

The additional markets where service is now available are: Albuquerque, N.M.; Billings, Mont.; Bismarck, N.D.; Casper, Wyo.; Des Moines, Iowa; Omaha, Neb.; Portland, Ore.; Salt Lake City; Seattle; and Sioux Falls, S.D. Customers in Boise, Idaho; Denver, Minneapolis and Phoenix have been able to take advantage of the benefits of Qwest OneFlex since the summer of 2004.

"VoIP is one of the most powerful and paradigm-shifting technologies that the telecommunications industry has brought to market," said Clifford S. Holtz, executive vice president, business markets group for Qwest. "Qwest wants to bring OneFlex to all our customers as quickly as possible so that they can use the valuable features and simplicity of an integrated voice and data service. Customers in these 10 markets can now join those that are currently bringing 1.8 billion minutes of monthly VoIP traffic onto our nationwide network."

"Qwest is bringing VoIP solutions to its business customers while most companies' products are focusing on the consumer market. Business customers are eager for new technologies that improve their ability to communicate and save money," said Bryan Van Dussen of The Yankee Group. "Qwest sees the transformative nature of VoIP, is assertively adopting it, and helping its customers to do so, too."

Qwest plans to bring OneFlex to the following additional markets by the end of the year:

-- Baltimore

-- Boston

-- Chicago

-- Columbus, Ohio

-- Los Angeles

-- New York City

-- Orange County, Calif.

-- Philadelphia

-- San Diego

-- San Francisco

-- San Jose, Calif.

-- Washington, D.C.

About Qwest

Qwest Communications International Inc. (NYSE: Q) is a leading provider of voice, video and data services. With more than 40,000 employees, Qwest is committed to the "Spirit of Service" and providing world-class services that exceed customers' expectations for quality, value and reliability. For more information, please visit the Qwest Web site at

Forward-Looking Statement Note

This release may contain projections and other forward-looking statements that involve risks and uncertainties. These statements may differ materially from actual future events or results. Readers are referred to the documents filed by us with the Securities and Exchange Commission, specifically the most recent reports which identify important risk factors that could cause actual results to differ from those contained in the forward-looking statements, including but not limited to: access line losses due to increased competition, including from technology substitution of our access lines with wireless and cable alternatives; our substantial indebtedness, and our inability to complete any efforts to de-lever our balance sheet through asset sales or other transactions; any adverse outcome of the SEC's current investigation into our accounting policies, practices and procedures and certain transactions; any adverse outcome of the current investigation by the U.S. Attorney's office in Denver into certain matters relating to us; adverse results of increased review and scrutiny by Congress, regulatory authorities, media and others (including any internal analyses) of financial reporting issues and practices or otherwise; rapid and significant changes in technology and markets; any adverse developments in commercial disputes or legal proceedings, including any adverse outcome of current or future legal proceedings related to matters that are the subject of governmental investigations, and, to the extent not covered by insurance, if any, our inability to satisfy any resulting obligations from funds available to us, if any; potential fluctuations in quarterly results; volatility of our stock price; intense competition in the markets in which we compete including the likelihood of certain of our competitors emerging from bankruptcy court protection or otherwise reorganizing their capital structure and competing effectively against us; changes in demand for our products and services; acceleration of the deployment of advanced new services, such as broadband data, wireless and video services, which could require substantial expenditure of financial and other resources in excess of contemplated levels; higher than anticipated employee levels, capital expenditures and operating expenses; adverse changes in the regulatory or legislative environment affecting our business; and changes in the outcome of future events from the assumed outcome included in our significant accounting policies.

The information contained in this release is a statement of Qwest's present intention, belief or expectation and is based upon, among other things, the existing regulatory environment, industry conditions, market conditions and prices, the economy in general and Qwest's assumptions. Qwest may change its intention, belief or expectation, at any time and without notice, based upon any changes in such factors, in Qwest's assumptions or otherwise. The cautionary statements contained or referred to in this release should be considered in connection with any subsequent written or oral forward-looking statements that Qwest or persons acting on its behalf may issue. This release may include analysts' estimates and other information prepared by third parties for which Qwest assumes no responsibility.

The company expects to file in August 2004 its form 10-Q for the three month period ended June 30, 2004. Please refer to the form 10-Q for a full description of second quarter 2004 results.

Qwest undertakes no obligation to review or confirm analysts' expectations or estimates or to release publicly any revisions to any forward-looking statements to reflect events or circumstances after the date hereof or to reflect the occurrence of unanticipated events.

By including any information in this release, Qwest does not necessarily acknowledge that disclosure of such information is required by applicable law or that the information is material.

The Qwest logo is a registered trademark of Qwest Communications International Inc. in the U.S. and certain other countries.

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