| [November 23, 2004] |
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CommPartners Deploys TCS' E9-1-1 VoIP Service; TCS' E9-1-1 Service Routes 911 Calls Via Network-Based Solution
ANNAPOLIS, Md. --(Business Wire)-- Nov. 23, 2004 -- TeleCommunication Systems, Inc. (TCS) (NASDAQ:TSYS), a global leader in wireless data technology, today announced it has deployed Voice Over Internet Protocol E9-1-1 service for Las Vegas, Nevada-based CommPartners, a Voice Over Internet Protocol ("VoIP") facilitator providing IP telephony services and connectivity to service providers. The deployment is the latest in TCS' E9-1-1 services that have been deployed in states across the United States since 1998. The service delivers a set of comprehensive capabilities meant to address the broad range of challenges for emergency services that are posed by current VoIP technologies.
CommPartners, with a growing national base of resellers, has incorporated TCS' E9-1-1 VoIP service with its suite of VoIP offerings. TCS' solution meets the requirements and expectations of E9-1-1 services offered to traditional landline and wireless subscribers. It supports a wide range of VoIP solutions ranging from those offering a landline replacement to those providing the business traveler with VoIP connectivity wherever he plugs into the Internet. Existing 9-1-1 solutions for VoIP are hampered by several limitations; key among them are slow location updates and inefficient routing. These limitations are typically the result of trying to provide VoIP E9-1-1 by upgrading the existing wireline E9-1-1 infrastructure rather than taking a more dynamic approach.
Wireline phones are statically connected to specific locations; thus, the wireline phone number can be mapped to that specific location. VoIP phones, however, are not necessarily tied to the same location each time a call is made. Many VoIP service providers allow their customers to make calls from any location as long as they can connect into the VoIP service provider's data network. Thus, unlike E9-1-1 calls originating from wireline phones, VoIP E9-1-1 calls cannot be mapped to a specific location based upon phone number alone. This is similar to the problem that wireless carriers originally faced with their customers: the phone number of a wireless subscriber did not automatically identify the location from which the person was calling. In 1998, TCS engineers worked with the States of Indiana to solve this challenge by extracting information about the caller's location from the wireless network as the call was being made. Since then, TCS has worked actively with the wireless industry to deploy innovative wireless E9-1-1 technology around the country and now supports tens of millions of subscribers who make tens of thousands of wireless E9-1-1 calls daily. TCS is now applying these lessons learned to solve similar challenges for CommPartners' VoIP customer base.
Where others are trying to update the wireline databases, which can take up to 48 hours to activate, TCS provides mechanisms to its customers that allow the information to be updated and validated in a fraction of the time and uses this information to dynamically route the call to the appropriate Public Safety Answering Point, of which there are over 6500 in the United States.
"Deploying TCS' authentic E9-1-1 VoIP solution positions us to set the bar for emergency services via VoIP," said Dave Clark, President of CommPartners. "When subscribers choose a telephony solution, they expect a certain level of service - that the quality of the call will be good and that they can dial 911 with assurance they will be connected to emergency personnel without any unnecessary delay. With TCS' E9-1-1 VoIP service, we now have a complete solution that meets and exceeds our customers' expectations."
"CommPartners is interested in providing a complete, reliable E9-1-1 solution for its comprehensive VoIP service and would not settle for less," said Robert Dawson, Senior Vice President of Service Bureau Operations for TCS. "E9-1-1 VoIP is a natural extension to TCS' years of proven location and wireless E9-1-1 experience and we look forward to taking those offerings to the next level in the public safety arena."
About CommPartners
CommPartners was formed to "Enable the VoIP Promise" by offering Voice over Internet Protocol services and IP to PSTN connectivity for its reseller base that includes: data/I.T. integrators, Internet Service Providers (wireline and wireless), Multiple Service Organizations, Private Cable Operators, Independent Operating Companies, Fiber-To-The-Home and Overbuilding Entities. CommPartners is owned and operated by industry veterans with a belief in optimizing packet-based protocols in a distributed architecture to facilitate service providers and broadband subscribers. For more information, call 702-367-VOIP (8647) or visit CommPartners' website at www.commpartners.us.
ABOUT TELECOMMUNICATION SYSTEMS, INC.
TeleCommunication Systems, Inc. (TCS) (NASDAQ:TSYS) is a leading provider of mission critical wireless data solutions to carriers, enterprise and government customers. TCS' wireless data offerings provide location-based Enhanced 9-1-1 services and messaging infrastructure to wireless operators, real-time market data and alerts to financial institutions, mobile asset management and mobile office solutions for enterprises, and encrypted satellite communications to government customers. For more information visit www.telecomsys.com.
This announcement contains forward-looking statements within the meaning of Section 27A of the Securities Act of 1933, as amended, and Section 21E of the Securities and Exchange Act of 1934, as amended. These statements are based upon TCS' current expectations and assumptions that are subject to a number of risks and uncertainties that would cause actual results to differ materially from those anticipated.
The actual results realized by the Company could differ materially from the statements made herein, depending in particular upon the risks and uncertainties described in the Company's filings with the Securities and Exchange Commission (SEC). These include without limitation risks and uncertainties relating to the Company's financial results and the ability of the Company to (i) reach and sustain profitability as anticipated, (ii) continue to rely on its customers and other third parties to provide additional products and services that create a demand for its products and services, (iii) conduct its business in foreign countries, (iv) successfully deploy new technologies, including Voice over IP E 9-1-1 technology, (v) expand its business offerings in the new wireless data industry, (vi) develop software and provide products and services without any errors or defects, (vii) protect its intellectual property rights, and (viii) implement its sales and marketing strategy.
Existing and prospective investors are cautioned not to place undue reliance on these forward-looking statements, which speak only as of the date hereof. The Company undertakes no obligation to update or revise the information in this press release, whether as a result of new information, future events or circumstances, or otherwise.
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