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Travelers Talk to NJ TRANSIT Over Fast Lane Connection from AT&T
BEDMINSTER, N.J., May 17 /PRNewswire/ -- New Jersey, New York and Pennsylvania travelers calling NJ TRANSIT will gain faster, easier access to information about bus and train arrival and departure times, fares and routes as the result of a five-year, $7.5 million contract between NJ TRANSIT and AT&T.
AT&T is upgrading NJ TRANSIT's administrative and operational networks with an extensive portfolio that includes local, long-distance, international and toll-free voice services; and frame relay and private-line data services.
NJ TRANSIT is New Jersey's public transportation corporation. Covering a service area of 5,325 square miles, it is the nation's third largest provider of bus, rail and light rail transit, linking major points in New Jersey, New York and Philadelphia.
NJ TRANSIT's largest inbound call center in Maplewood, N.J., provides fare, route and schedule information. By implementing AT&T's networking solution, NJ TRANSIT customers can expect improved response times and more efficient access to information when calling NJ TRANSIT toll-free information numbers.
"We felt it was crucial to provide NJ TRANSIT with superior technologies that will benefit our families, friends and neighbors here in our home state of New Jersey," said Thom Handabaka, sales director for government accounts at AT&T. "We differentiated ourselves from the competition by offering a more robust, cost-savings solution that will allow NJ TRANSIT to enhance its customers' overall experience."
AT&T is integrating most of NJ TRANSIT's services through its industry- leading AT&T Business Network (ABN) offer. ABN makes it possible to consolidate communications needs into a single contract, with a single bill and discounts across all services. In addition, through the award-winning secure AT&T BusinessDirect(R) portal, NJ TRANSIT gains online access to tools that provide near-real-time reports on network performance and direct access to AT&T's ordering, status, inventory, trouble management and billing systems.
About NJ TRANSIT
NJ TRANSIT is the nation's largest statewide public transportation system providing more than 752,600 daily trips on 240 bus routes, two light rail lines and 11 commuter rail lines. It is the third largest transit system in the country with 162 rail stations, 29 light rail stations and more than 17,000 bus stops linking major points in New Jersey, New York and Philadelphia. For further information, riders in North Jersey can call NJ TRANSIT between 6 a.m. and midnight at 1-800-772-2222 or at 973-762-5100 from out of state. In South Jersey, riders may call NJ TRANSIT between 6 a.m. and 10 p.m. at 1-800-582-5946 or at 215-569-3752 from Pennsylvania. For persons with hearing impairments, the number is 1-800-772-2287. Riders can also visit the NJ TRANSIT website at http://www.njtransit.com/.
About AT&T
For more than 125 years, AT&T (NYSE "T") has been known for unparalleled quality and reliability in communications. Backed by the research and development capabilities of AT&T Labs, the company is a global leader in local, long distance, Internet and transaction-based voice and data services.
(Logo: http://www.newscom.com/cgi-bin/prnh/19991018/ATT)
Photo: http://www.newscom.com/cgi-bin/prnh/19991018/ATT
AT&T
CONTACT: Janis Burenga, +1-609-397-4880, or jburenga@att.com, or BillMcCue, +1-718-768-5940, or billmccue@att.com, both of AT&T
Web site: http://www.att.com/http://www.njtransit.com/
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