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Diligent Solutions Announces Insight Version 2.0 Extended Enterprise Management Platform Diligent, a provider of extended enterprise management solutions, announced the general availability of its Insight version 2.0 extended enterprise management platform which meets the strategic, operational and technical needs of companies sourcing best in breed capabilities from internal, external and offshore Service Providers."After significant development around the requirements of the largest global companies, we are pleased to announce our version 2.0 offering. For the first time, companies will have true real-time visibility into the processes that manage their networks of internal, external and offshore Service Providers and finally be able to effectively manage the risk of these relationships," said Chirag Patel, CEO of Diligent. "Insight version 2.0 is the first ASP-based, on-demand, pay-as-you-go solution that delivers a fully integrated suite of functionality that improves collaboration and governance over key sourcing, financial, vendor and execution management processes. Insight will significantly reduce program execution risk and improve the overall productivity of the sourcing processes saving our clients millions of dollars in wasted spend and increase the overall effectiveness of their sourcing (and outsourcing) strategies." Highlights of Insight(TM) version 2.0 Real-Time Information Access and Insight - Dashboard and Reporting - Aggregate project data by project, portfolio or organization and view all key operating metrics through a single dashboard with custom and Industry standard performance analytics and drill down capability. Metrics support the needs of Executives and Operational Managers. Create canned and custom tabular and graphical reports for Executive and Operational Managers. - Alert Notification - Automated alerts and issue notification for major events with option to receive alerts through email. - Document Repository - Shared file repository system simplifying capture and retrieval of project documents, contracts and other core knowledge assets. - Collaboration Tools - Create group and individual collaboration sessions through secure instant messaging. Financial Management Insight - Portfolio Management - Create, organize and manage business cases for all initiatives, individually or at a portfolio level. Perform financial and non-financial analysis and capture other key operational metrics to build a more robust business case. Link projects back to business case objectives and continue to re-evaluate achievement of expected results on an ongoing basis. - Invoice Management - Create, submit, approve and track electronic invoices and get better visibility into service provider payables/receivables. Full integration with back end financial systems (e.g., Oracle Financials). Program Management Office Insight - Status Reporting - Unified platform for quickly aggregating and reporting issues/risks, milestones, problem tickets, financials and and other key project and business case metrics. - Change Request - Electronic change request workflow improves overall accountability and visibility into project scope, timeline and spend. Change Requests automatically trigger updates to project metrics and are tracked for future review. - Problem Ticket Tracking - Open, update and track electronic problem tickets as they are reported, lowering overall resolution times. Service Provider Management Insight - Service Provider Performance - Manage and track service provider performance (e.g. on-time delivery, budget variances, services capabilities, client satisfaction etc.) at the company and project level. Diligent's solutions have been developed based on the premise that as Companies continue to rationalize their core versus non-core business activities (move away from CapEx to OpEx business models) there will be a requirement for new management and operational competencies throughout the Sourcing and Execution lifecycle. These competencies include improved governance (visibility and control), real-time performance management and strategic sourcing and program execution workflow processes. Diligent is helping Companies establish these competencies by delivering Insight which integrates all of these key business processes into a flexible, fully integrated but interchangeable set of application suites and modules. |