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As VoIP Traffic Ramps, Global Crossing Among First to Decommission Legacy Switch in Network Core
FLORHAM PARK, N.J., June 16 /PRNewswire-FirstCall/ -- In response to steadily increasing usage of its Voice over Internet Protocol (VoIP) network, Global Crossing announced today that it has nearly completed decommissioning the first legacy time-division multiplexing (TDM) switch in the core of its network. By taking this step, Global Crossing expects to create optimum network efficiencies in its core multi-protocol label switching (MPLS) network, while continuing to deliver carrier and enterprise customers reliable, IP voice services.
"As a leader in IP-enabled services, we are one of the first telecommunications providers to decommission a legacy voice switch in favor of next-generation VoIP technology," said John Legere, Global Crossing's chief executive officer. "By migrating more of our traffic onto our VoIP network, we can further enhance our customers' experience while supporting continued growth in voice traffic."
The company's first TDM switch being decommissioned is in Chicago, and the company plans to remove additional switches later this year and in 2005.
"This is a significant accomplishment that paves the way for future TDM/VoIP traffic migration," said Dan Enright, Global Crossing's executive vice president, operations. "This initiative aligns directly with our overarching goal of providing all our voice applications over our IP backbone, while still offering complete interoperability at the core and edge of our VoIP network."
Global Crossing took on this project as VoIP traffic traversing on its private backbone grew to as much as 2.4 billion minutes each month, or approximately 40 percent of its total voice traffic. Global Crossing's VoIP network is fully interoperable with its TDM backbone and enables carriers and enterprises to transition to a fully-converged all-IP voice network environment over a single connection at their own pace, without having to invest in expensive network equipment or infrastructure.
As previously announced, Global Crossing built its VoIP network with infrastructure solutions from Sonus Networks. Using Global Crossing's private IP network, customers experience the quality, reliability and security that is not available from public Internet sources.
"Today's announcement of Global Crossing de-commissioning their first TDM switch places them in the vanguard of next-generation voice service providers no longer investing in legacy technology," stated Kevin Mitchell, directing analyst at Infonetics Research. "Global Crossing's commitment to realizing the service potential and efficiencies of next-generation IP voice technology is demonstrated by its fast-paced migration towards a ubiquitous VoIP network."
An early adopter of VoIP, Global Crossing was one of the first providers to deploy a global VoIP platform approximately four years ago. Today, Global Crossing's Carrier VoIP Service, introduced in September 2003, provides carrier IP interconnection, transport and call completion of packet-based voice traffic over Global Crossing's integrated IP and TDM platforms. Customers can call around the globe, utilizing Global Crossing's service network connecting 500 cities in 50 countries on 6 continents. Security is ensured since the VoIP traffic traverses the MPLS-based IP backbone, with additional firewall functionality provided by the session border controllers, connecting the VoIP platform to IP-VPN customers, extending voice services natively over IP.
"Global Crossing continues to lead the way in transitioning customers to a VoIP network," said Hassan Ahmed, CEO and chairman, Sonus Networks. "We are proud to have worked with Global Crossing in helping them develop one of the largest operating VoIP networks in the world and look forward to building on our successful relationship."
Global Crossing recently announced three new VoIP service offers exclusively for enterprises. Global Crossing Enterprise VoIP Service(TM) portfolio has expanded from Global Crossing VoIP On-net Transport(TM) to include Global Crossing VoIP Outbound(TM), Global Crossing VoIP Toll-Free(TM) and Global Crossing VoIP On-net Plus(TM). All enterprise VoIP services offer carrier-class quality, backed by end-to-end IP service level agreements (SLAs) for jitter, packet loss, availability, and latency, plus traditional voice metrics including call completion rates, post dial delay and answer success ratio.
Global Crossing is scheduled to participate in several IP panels and will host an exclusive executive networking event at SUPERCOMM 2004, June 22-24, 2004. For more information on Global Crossing's SUPERCOMM participation, please visit http://www.globalcrossing.net/promo/supercomm04/index.html.
ABOUT GLOBAL CROSSING
Global Crossing provides telecommunications solutions over the world's first integrated global IP-based network. Its core network connects more than 300 cities and 30 countries worldwide, and delivers services to more than 500 major cities, 50 countries and 6 continents around the globe. The company's global sales and support model matches the network footprint and, like the network, delivers a consistent customer experience worldwide.
Global Crossing IP services are global in scale, linking the world's enterprises, governments and carriers with customers, employees and partners worldwide in a secure environment that is ideally suited for IP-based business applications, allowing e-commerce to thrive. The company offers a full range of managed data and voice products including Global Crossing IP VPN Service, Global Crossing Managed Services and Global Crossing VoIP services, to more than 40 percent of the Fortune 500, as well as 700 carriers, mobile operators and ISPs.
Please visit http://www.globalcrossing.com/ (http://www.globalcrossing.com/) for more information about Global Crossing.
Statements made in this press release that state the company's intentions, beliefs, expectations, or predictions for the future are forward-looking statements. These statements contain words such as "anticipate," "estimate," "expect," "project," "intend," "plan," "believe," "will," or similar expressions. Such statements are subject to known and unknown risks, uncertainties and other factors that could cause the actual results to differ materially from those contemplated by the statements, including the results of the ongoing review of the company's cost of access liabilities and cost of access operating expenses and the related control environment, and the impact of any restatement, as well as the reaction of the company's shareholders, customers, vendors and prospective lenders; the company's history of substantial operating losses and the fact that, in the near term, funds from operations will not satisfy cash requirements; the ability of the company to arrange the necessary financing to fund its liquidity requirements; the likelihood that the prices the company charges for its services will continue to decrease; the company's ability to continue to connect its network to incumbent carriers' networks or maintain Internet peering arrangements on favorable terms; the consequences of any inadvertent violation of the company's Network Security Agreement with the U.S. Government; the impact of actual and potential customers' bankruptcies on the company's sales prospects and results of operations; increased competition and pricing pressures resulting from technology advances and regulatory changes; competitive disadvantages relative to competitors with superior resources; the impact on the company's competitiveness of its technology choices; the company's dependence on third parties for many functions; political, legal and other risks due to the company's substantial international operations; and other risks referenced from time to time in the company's filings with the Securities and Exchange Commission. The company undertakes no duty to update information contained in this press release or in other public disclosures at any time.
CONTACT GLOBAL CROSSING:
Press Contacts
Tom Topalian
+ 1 973-937-0154
PR@globalcrossing.com
Fernanda Marques
+ 55 21-3820-4712
LatAmPR@globalcrossing.com
Mish Desmidt
Europe
+ 44 (0) 7771-668438
EuropePR@globalcrossing.com
Analysts/Investors Contact
Mitch Burd
+ 1 800-836-0342
glbc@globalcrossing.com
Global Crossing
CONTACT: Press: Tom Topalian, +1-973-937-0154, PR@globalcrossing.com, orFernanda Marques, +55-21-3820-4712, LatAmPR@globalcrossing.com, or MishDesmidt, Europe, +44-7771-668438, EuropePR@globalcrossing.com, orAnalysts/Investors: Mitch Burd, 1-800-836-0342, glbc@globalcrossing.com, allof Global Crossing
Web site: http://www.globalcrossing.com/http://www.globalcrossing.net/promo/supercomm04/in dex.html
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