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Service Providers Speed Time to Market With eDial
eDial, Inc., provider of SIP-based feature servers that enable service providers to quickly develop and deploy rich communications and collaboration services, announced the availability of Advanced Communications Server 5.0 (ACS), an open, service provider-ready platform that combines the power of the existing telephony infrastructure with next generation IP networks. With the latest release of ACS, service providers can now offer their customers premium services such as audio and web conferencing, broadcast messaging, instant messaging and presence-based services.
ACS is a secure SIP-based feature server for control, management and reporting of enhanced telephone communications including mixtures of two-party calls, conferences and broadcasts, PSTN and IP telephones and networks, and audio and web conferencing with instant messaging and presence. The latest version is targeted at service providers, major enterprises, and systems integrators, providing critical scalability, call control and management, and auditing capabilities, with open interfaces for rapid integration and deployment.
�Carriers today are seeking to reduce customer churn and increase revenue without additional equipment or integration costs,� said Michael Osterman, president and founder, Osterman Research. �The latest version of eDial�s ACS helps service providers build upon the capabilities already residing in the PSTN and IP networks by expanding conferencing, IM and browser support with additional management features on the back end. Using ACS should enable carriers to generate additional revenue streams today.�
With ACS, service providers, systems integrators and large enterprises can quickly develop and implement custom collaboration services to meet the specific subscriber needs. Because ACS can be easily integrated into the existing voice and data infrastructure, carriers and enterprises can take advantage of their network investment by offering advanced collaboration services that increase productivity and reduce costs.
�Using ACS, we are able to quickly bring to market new services and features without the need for any immediate additional network build out,� said Michael Hughes, CEO of Ring2. �We chose ACS because we wanted a flexible platform that accelerates time to market, can scale with our growth, and have the ability to customize and conduct remote management. ACS has provided us with the tools necessary to capitalize on emerging market opportunities in a timely way within a framework for managed growth.�
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