TMCnet News

Axonom Ships New 6.4 High-Tech Vertical & Core Modules for Microsoft CRM
[July 08, 2004]

Axonom Ships New 6.4 High-Tech Vertical & Core Modules for Microsoft CRM

MINNEAPOLIS --(Business Wire)-- July 8, 2004 -- Axonom Inc. announced today the availability of several new vertical and core modules in its Powertrak V6 series for Microsoft CRM. Following on the heels of Powertrak becoming the first ISV application to be certified by Microsoft as an approved extension to Microsoft CRM, these modules complement the 30+ Powertrak Industry Solutions modules already available. The new modules further extend Axonom's position as the leading enterprise-level solution provider for Microsoft CRM and offer a high ROI industry-specific CRM solution.



The new Powertrak Technical Case Management, Product Configurator and Forecaster provide high ROI and quick payback for some of the most complex processes facing high-tech businesses today. Technical Case Manager supports unlimited service sites, multiple languages, master case management and full product defect management to simplify worldwide support, reduce incident management costs and improve global customer service. Product Configurator adds rules-driven "web shopping" with virtual make-to-order product creation, full kitting, dynamic pricing, partner-enhanced quoting and easy integration to almost any back-end ERP system to improve order accuracy and provide competitive web-based product marketing without requiring maintenance in the back-end systems. With Forecaster, companies can maintain multiple revenue forecasts across unlimited territories and channels with unlimited product lines, all rolled up through user-definable calendar periods. Both internal users and outside channel partners can forecast all the way down to the individual customer, individual product and discrete time period level over the web with no spreadsheets, no messy consolidations and fewer staff phone calls so they can focus their sales talent on selling, help coordinate production resources and improve financial results. Like all Powertrak modules, Technical Case Manager, Product Configurator and Forecaster are built from the ground up to handle global multi-channel organizations and run via a browser both inside and outside via the secure Powertrak Portal on the web.

Powertrak also raises the performance bar with the new Powertrak Dashboard, a Powertrak Core module with real-time analytics, built-in metrics and definable score-carding that works across all departments and processes. Managers can simply turn on the graphical "gauges" they need to track trends, highlight exceptions and stay on top of their operations without the need to run countless reports. Dashboard is another Powertrak Core enhancement that provides increasing built-in functionality for Microsoft CRM/Powertrak users and ships as a no-cost upgrade for Powertrak Core users.


"Rather than selling a set of small point-function utilities that are going to become obsolete as Microsoft puts more muscle in future Microsoft CRM releases, our customers can come to us for a complete CRM solution today that they can grow with for a long time. Our customers know that their investment in Powertrak and Microsoft CRM is safe, provides higher ROI than any other solution on the market and they can stay with us for the long haul," said Clark Dircz, Axonom CEO. Adds William Barrow, Axonom CTO, "We are still on track to release Powertrak V7.0 later this year, with single-system multi-language support, an even more robust configuration toolkit and many other features that no one ever expected from Microsoft CRM."

ABOUT AXONOM

Axonom Inc.

Axonom is a CRM Mid-Market focused company, providing Microsoft-based solutions to the financial services, high-tech manufacturing and not-for-profit industries. Axonom supports a North American and worldwide customer base. For further information please call Axonom at 888-814-2880 or visit our web site at www.Axonom.com

[ Back To TMCnet.com's Homepage ]