| [July 06, 2004] |
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One of the World's Top 10 International Banks Deploys NICE VoIP Solutions Globally
RA'ANANA, Israel --(Business Wire)-- July 6, 2004 -- NICE Systems (Nasdaq:NICE), a worldwide leader of multimedia recording solutions, applications and related professional services for business interaction management, today announced that one of the world's leading global financial institutions is deploying NICE's patented VoIP technology solutions by adding over ten new sites this year in Asia Pacific and Europe. This major bank utilizes the NICE solutions to bring enhanced functionality and cost-effectiveness to its global contact centers and back office operations.
The NICE VoIP solution, an integral part of NICE's overall suite of applications, is fully scalable with an unlimited number of recording channels. NICE supports the different needs of customers with a uniform solution that operates effectively in hybrid environments, and provides customers with a smooth, transparent and cost-effective migration path from traditional telephony, with no learning curve required. NICE has extensive integration capabilities, supporting a variety of integration options for all the leading IP vendors, including Alcatel, Avaya, Cisco, Nortel and Siemens.
"NICE entered this space early, and has since been providing state-of-the-art VoIP solutions worldwide. The majority of leading financial institutions are NICE customers," said Zvi Baum, corporate vice president and general manager, product division, NICE Systems, "and many of them are migrating to NICE VoIP solutions, taking advantage of the benefits to be gained by deploying IP telephony. This member of the exclusive top ten now also becomes one of the 160 deployments of NICE VoIP solutions worldwide, many of them multi-site."
About NICE
NICE Systems (NASDAQ: NICE) headquartered in Ra'anana, Israel, is a worldwide leader of multimedia digital recording solutions, applications and related professional services for business interaction management. NICE products and solutions are used in contact centers, trading floors, air traffic control (ATC) sites, CCTV (closed circuit television) security installations and government markets. NICE's synergistic technology platform enables customers to capture, evaluate and analyze business interactions in order to improve business processes and gain competitive advantage. NICE's subsidiaries and local offices are based in the United States, Germany, United Kingdom, France and Hong Kong. The company operates in more than 100 countries through a network of partners and distributors. (NICE website: www.nice.com)
NICE's worldwide clients include: ABN Amro, Bank of England, Boston Communications, Compaq Computer Corporation, Deutsche Bank, Dresdner Bank, Emeraude Group, US Federal Aviation Administration, Hong Kong Airport, Japan Ministry of Transport, NAV Canada, Nokia, SNT Group, Software Spectrum and Sydney Airport.
Trademark Note: 360(degrees) View, Agent@home, Big Picture Technology, Executive Connect, Executive Insight(a), Experience Your Customer, Investigator, Lasting Loyalty, Listen Learn Lead, MEGACORDER, Mirra, My Universe, NICE, NiceAdvantage, NICE Analyzer, NiceCall, NiceCLS, NiceCMS, NICE Feedback, NiceFix, NiceGuard, NICE Learning, NICE Link, NiceLog, ScreenSense, NiceScreen, NiceSoft, NICE Storage Center, NiceTrack, NiceUniverse, NiceUniverse LIVE, NiceVision, NiceVision Harmony, NiceVision Mobile, NiceVision Pro, NiceVision Virtual, NiceWatch, Renaissance, Secure Your Vision, Tienna, Wordnet and other product names and services mentioned herein are trademarks and registered trademarks of NICE Systems Ltd. All other registered and unregistered trademarks are the property of their respective owners.
(a) In Australia only
This press release contains forward-looking statements as that term is defined in the Private Securities Litigation Reform Act of 1995. Such statements are based on the current expectations of the management of NICE Systems Ltd. (the Company) only, and are subject to a number of risk factors and uncertainties, including but not limited to changes in technology and market requirements, decline in demand for the Company's products, inability to timely develop and introduce new technologies, products and applications, difficulties or delays in absorbing and integrating acquired operations, products, technologies and personnel, loss of market share, pressure on pricing resulting from competition, and inability to maintain certain marketing and distribution arrangements, which could cause the actual results or performance of the Company to differ materially from those described therein. We undertake no obligation to update these forward-looking statements. For a more detailed description of the risk factors and uncertainties affecting the company, refer to the Company's reports filed from time to time with the Securities and Exchange Commission.
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