[August 12, 2004] MAPICS Recognized By Microsoft Partner Program For `Customer Experience of the Year' ATLANTA --(Business Wire)-- Aug. 12, 2004 -- Company wins customer satisfaction award for service during the transition of Zomax Ireland to latest version of MAPICS SyteLine ERP MAPICS, Inc. (NASDAQ/NM: MAPX), a leading global provider of enterprise solutions for world-class manufacturers, announced it received a "customer experience of the year" award during the Microsoft Partner Program Awards in Toronto, Canada. The new category, part of Microsoft's partner awards program, recognized the MAPICS team for exceptional customer service and support during Zomax Ireland's on-going transition to the version of MAPICS SyteLine ERP built on Microsoft technology. The "Customer Experience of the Year" is designed to recognize successful implementations of solutions on the Microsoft platform that "wins" customers in a competitive situation. It is given to Microsoft Certified partners that are able to demonstrate customer benefits in terms of development and deployment productivity, lowest cost solution and faster time-to-market, operations productivity and scalability. Zomax, based in Plymouth, Minnesota, helps companies more efficiently bring their products and content to market worldwide. They enhance the process of sourcing, production, and fulfillment through their modular suite of supply chain outsourcing services. The company is implementing MAPICS SyteLine ERP to help provide the most efficient and responsive services to its customers, which include many of the technology industry's top companies. "Zomax is an example of how MAPICS is committed to providing value to our customers through scalable solutions that address business-critical productivity needs," said Dick Cook, President and CEO, MAPICS. "We are pleased to be recognized by Microsoft for our ongoing efforts to keep our customers competitive and successful by utilizing our solutions throughout their enterprise." About Zomax Zomax (NASDAQ: ZOMX), helps companies more efficiently bring their products and content to market worldwide. Zomax' solutions enhance the process of sourcing, production, and fulfillment through a modular suite of supply chain services. These services include "front-end" customer contact and e-commerce services, material management, CD/DVD production, assembly and kitting services, JIT physical and electronic fulfillment and returns management. Founded in 1993, Zomax operates 11 facilities across the United States, Canada, Mexico, and Ireland. The Company's Common Stock is traded on the NASDAQ Stock Market under the symbol "ZOMX". About MAPICS MAPICS is a leading global solutions provider focused exclusively on manufacturing. Building on more than 25 years of industry experience and proven success, MAPICS helps manufacturers be world class by gaining market share, operating at peak efficiency and exceeding customer expectations. MAPICS solutions include software-extended ERP, CRM and supply chain management-and professional services. The solutions are implemented on the two industry-leading technology platforms-Microsoft and IBM. Headquartered in Atlanta, MAPICS has implemented solutions in more than 10,000 customer sites in more than 70 countries. For more information, visit www.mapics.com. MAPICS is a trademark of MAPICS, Inc. Other brand and product names may be trademarks of their respective owners. Editor's note: The correct usage of the MAPICS name is all capitals. Statements in this press release or other wise attributable to the Company regarding the Company's business which are not historical facts are forward-looking statements made pursuant to the safe harbor provisions of the Private Securities Litigation Reform Act of 1995. Words such as "commitment," "will," and similar expressions are intended to identify such forward-looking statements. Many factors could cause the Company's actual results to differ materially from those expressed in the forward-looking statements made by or on behalf of the Company including, without limitation, the availability of qualified resources and offerings, the ability to develop and enhance products and other risks detailed in the Company's Annual Report on Form 10K and other filing with the SEC. The company undertakes no obligation to revise or publicly update these forward-looking statements, whether as a result of new information or otherwise. [ Back To TMCnet.com's Homepage ]