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[April 15, 2004]

LogicaCMG: RFID on the Threshold of European Breakthrough

LONDON, April 15 /PRNewswire/ -- The key findings of an international study undertaken by LogicaCMG reveal
that Radio-Frequency Identification (RFID) is high on the agenda for European
retailers, food manufacturers and logistic service providers. A majority of
the companies interviewed in the Netherlands, UK, Ireland, Germany, France
and Belgium, gave RFID top priority in terms of planned IT investment.


RFID is seen as the successor to barcoding. By using RFID it is possible
to electronically identify and track objects, such as supermarket goods,
without time delays or the need for human intervention. As a result, supply
chain logistics are more streamlined and efficient and this ultimately leads
to lower costs and higher revenues.


The study shows that half of the 50 companies interviewed in Europe have
or are planning to deploy RFID pilot projects throughout 2004, with the vast
majority planning to start implementing the technology within the next three
years. A number of major retailers, such as Tesco (UK) and Metro (Germany)
will initiate large-scale rollout of RFID. Whilst these projects will be
finalised by 2007, the research indicates that companies will not begin to
tag consumer products until 2008 when prices of tags will have naturally
lowered. The focus for the moment is on Returnable Transport Items (RTIs),
such as crates and pallets. The tagging of these RTIs will be standard as of
2005. The research highlights when and how RFID will be used on a large scale
for RTIs within European retail supply chains. Due to the large variety of
RTIs in retail supply chains, the management, recording and administration is
both complex and labour intensive. RFID is set to eliminate these concerns.


Since RFID will have great impact on the processes and IT systems of
companies, it is necessary that they thoroughly prepare themselves. The use
of RFID with RTIs will only take place if the financial benefits are greater
than the cost of implementation. The cost/benefit analysis part of the
research showed that based on a tag price of 50 eurocents the handling cost
per pallet could decrease by 8.5%. This leads to a payback period of between
two and three years.


A majority of companies that have trailed RFID prefer the EPC (Electronic
Product Code) network as standard for information exchange and UHF (Ultra
High Frequency) as frequency. In the short term there are a number of issues
that should be solved before RFID can be broadly adopted. First, the EPC
network has not been finalised yet. Second, limitations in European
legislation mean that the use of UHF technology is currently restricted.
Finally, the software to integrate RFID in the existing IT infrastructure is
not mature yet. LogicaCMG anticipates that by the end of 2004, the main
issues will be resolved. As volume deployments will increase in the next few
years, the cost of RFID tags will be naturally lower.


Paul Stam de Jonge, Director Sales and Marketing of LogicaCMG: 'The
research shows that we are on the threshold of a breakthrough of RFID
technology in the European market. The quick introduction of the EPC network
is key for the broad acceptance and implementation of RFID. For this reason
we, together with many organisations within the sector, have put a lot of
effort in the definition of the EPC network."


Since the whole supply chain is involved, the RFID implementations of the
large retailers in 2005 will have a great impact on the food manufacturers,
logistic service providers and retailers. According to Paul Stam de Jonge
'the RFID implementations will lead to an irreversible process in the retail
market. In the short term, it is therefore of the up most importance for
companies to gain knowledge and experience with RFID'.


About RFID technology


RFID technology is based on a relatively simple concept. It consists of
two elements that communicate through radio transmission - a tag and a
reader. The tag contains a small chip and an antenna and can be placed on any
object. The information on the tag, such as an identification number, can be
transmitted to an RFID reader over a distance of a few meters. The readers
are placed in various locations throughout the supply chain. RFID allows
objects to be electronically identified and followed throughout the complete
distribution chain.


There are two main reasons for the application of RFID technology in
RTIs. On the one hand it allows RTI pool organisers and logistic service
providers to electronically follow the RTIs. On the other hand it allows
manufacturers and retailers to follow and identify products. Both reasons
result in a higher cost-effectiveness.


The dominant position of the retailers in the supply chain means that
they have a leading role in the uptake of RFID. The study shows that
retailers are particularly interested in tracking at an individual product
level. Tagging at pallet level is not as crucial as they are often only used
to transport the goods to the distribution centre, as opposed to throughout
the entire supply chain.

NOTES TO EDITORS

About the research

- The research is an initiative of LogicaCMG in close co-operation with
EAN Netherlands and ECR D-A-CH and is sponsored by Checkpoint Systems,
Euro Pool System, Intermec, Omron, Zetes, SAS and Container
Centralen A/S
- The geographies researched were the Netherlands, UK, Ireland, Belgium,
France and Germany
- The study consisted of 50 in-depth interviews with potential users of
RFID technology (retailers, manufacturers, logistics service providers
and RTI pool organisers) as well as extensive desk research
- As it is expected that Returnable Transport Items (RTIs) will be fitted
with RFID relatively quickly, the study focused on the application of
RFIDs in pallets, crates and containers within the supply chain

About LogicaCMG


LogicaCMG is a major international force in IT services and wireless
telecoms. It provides management and IT consultancy, systems integration and
outsourcing services to clients across diverse markets including public
sector, telecoms, financial services, energy and utilities, industry,
distribution and transport. Formed in December 2002, through the merger of
Logica and CMG, the company employs around 20,000 staff in offices across 34
countries and has nearly 40 years of experience in IT services. Headquartered
in Europe, LogicaCMG is listed on both the London and Amsterdam stock
exchanges (LSE: LOG; Euronext: LOG). More information is available from
www.logicacmg.com.


About EAN Netherlands


EAN Netherlands plays an active and leading role in the promotion and
implementation of the global, open EAN-UCC standards for automatic
identification and electronic communication in the Netherlands. EAN
Netherlands is a non profit organisation, with 5.800 member companies from 30
industry sectors, and is a member organisation of EAN International
www.ean.nl.


About ECR D-A-CH


Efficient Consumer Response (ECR) is a joint initiative by manufacturers,
retailers and other partners in the supply chain. ECR aims to improve
processes and provide consumers with optimum quality, service and variety of
products at the best price www.ecr.de.

Logica CMG Plc


Press Contact: LogicaCMG, Nanne Bos, Media Relations, Phone: +31 20 543 6969

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