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Zoot Enterprises Partners With Relay Network To Offer Real-Time Customer Engagement SolutionsBOZEMAN, Mont. and RADNOR, Penn., Oct. 17, 2017 /PRNewswire/ -- Zoot Enterprises and Relay Network have announced that they have formalized an agreement to provide Zoot clients access to Relay's mobile communication platform for secure, immediate customer engagement. With the rise of mobile and online financial portals, clients rely on Zoot to identify new ways to support and engage with individuals to drive new account growth and improve customer experience. The partnership will bring a secure, Telephone Consumer Protection Act (TCPA)-compliant, and instant communication solution to institutions that rely on Zoot for their platform needs across a wide variety of industries including financial services, merchant services, telecom, insurance, and healthcare. By creating secure, instant connections through the Relay platform, businesses are delivering superior customer experiences during and after the account opening process. They are also providing customers with a familiar and easy-to-use mobile communication channel that allows for secure, two-way information flow, and results in less abandonment and quicker resolutions for outstanding issues. "We're excited to partner with Relay Network to provide our clients the ability to communicate on a one-to-one level with engaged, committed consumers," said Travis Tuss, Senior VP of Sales and Marketing at Zoot. "This partnership enables us to offer a secure, instant method of communication that consumers readily adopt," Tuss added. Relay Network enables organizations to engage customers with personalized mobile communications on a secure, interactive channel to improve customer satisfaction, generate growth, and increase retention. The Philadelphia-based company provides businesses with a platform to communicate and interact with customers through a personalized message feed deliverd directly to an individual's mobile phone. In addition, Relay's Branded Messages feature, launched in June 2017, helps businesses facilitate customer communications across multiple departments or product lines in a single feed. "We are witnessing the fastest technology revolution in history. Mobile has fundamentally changed the way we interact with the people and businesses that matter most to us," explained Matt Gillin, co-founder and CEO of Relay Network. "Relay is designed specifically to give businesses the power to create the easiest, most convenient customer interactions by enabling secure and effective communication over mobile channels, where consumers are spending the majority of their time," Gillin said. "Mobile engagement is the new norm and this partnership with Zoot will allow clients to easily integrate a valuable tool for connecting with customers at key moments in the customer journey," Gillin added. About Zoot Enterprises About Relay Network MEDIA CONTACT INFORMATION Brie Tascione
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