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Voipfuture Introduces New KPI System for VoIP Media QualityWhereas there are well defined KPIs to assess a network's SIP signaling performance there is no comparable means to determine media quality. Therefore Voipfuture announces a new KPI system which offers different perspectives on the media quality of a VoIP service. This Smart News Release features multimedia. View the full release here: http://www.businesswire.com/news/home/20170726005555/en/ Voipfuture's KPI hexagon summarizes the most common perspectives on quality of VoIP services (Graphic: Business Wire)
The KPI system presented in Voipfuture's ne white paper, therefore serves as a vital management tool for telecommunications service providers. It not only explains different quality perspectives but provides KPIs to translate information into action. Voipfuture technology uses fixed time slicing to create atomic units of media quality. These units are aggregated to different levels, providing data for different use cases. For example, call quality data is essential for customer experience management, but less helpful for root cause analysis. Time slice and session data on the other hand give valuable insights into the overall network and service quality and provide a better high-level overview. Voipfuture's KPI hexagon summarizes the most common perspectives on quality of VoIP services: (See graphic above) The Voipfuture media KPI system provides exactly these views on the media plane thereby complementing standard control plane KPIs
Voipfuture is a premium voice quality analytics vendor providing tools for assessing, aggregating, analyzing, and visualizing voice quality information. Voipfuture products offer a precise view on media and control plane to communication service providers, wholesalers and enterprises. This whitepaper is the second in a series of papers which aims stimulate discussion on how to measure and improve VoIP quality of experience. More about Voipfuture Download white paper "Next-Generation KPIs" Download first white paper "Will VoLTE Really Benefit from EVS?"
View source version on businesswire.com: http://www.businesswire.com/news/home/20170726005555/en/ |