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Unify Square Announces New Microsoft Teams and Machine Learning Expansions for Market-Leading PowerSuite SoftwareBELLEVUE, Wash., July 11, 2018 /PRNewswire/ -- Unify Square™, the leading provider of software and cloud managed services for Microsoft Teams and Skype for Business, today announced the expansion of three existing PowerSuite solutions to add reporting and analytics for Microsoft Teams -- Executive Dashboard, Usage & Adoption Dashboard, and Help Desk, as well as a new machine-learning-powered PowerSuite solution called Insights Center. This software launch was made in conjunction with the parallel announcement that Unify Square has already hired initial employees for a second Lithuania office and is also doubling the size of their existing Asia-Pacific office to accommodate up to 200 total global PowerSuite Network Operations Center (NOC) managed services technicians. "These new releases for PowerSuite have put Unify Square at the bleeding edge of the unified communications ecosystem, particularly with Microsoft Teams-centric software solutions. This is just the beginning of our long-term strategy to continue to help improve the end-user experience for meetings, chats, and calls," said John Case, CEO of Unify Square. "Simultaneously, growing our presence in Lithuania with the creation of our second NOC and escalating our Asia-Pacific operations will allow us to better service our expanding and wide-reaching customer base – we estimate we will double our footprint in the next year." PowerSuite for Microsoft Teams
In addition to the new Microsoft Teams solutions, PowerSuite has added a powerful net-new machine-learning-driven solution. Insights Center is a centralized hub for IT to view a prioritized list of technical and system-related problems in the environment requiring attention, along with a clear way to track progress towards resolution. Proprietary UC-Core™ Technology algorithms and continuous machine learning detect system anomalies and surface the key user-impacting "hot spots" in the environment, allowing IT to better optimize their remediation process and thereby reduce total cost ownership. Managed Services Expansion in Europe Although located in Europe, the new NOC will carry the same 24x7 charter servicing global customers as the original Unify Square NOC in the Asia-Pacific region, which is planned to double in size this year. In addition to providing even higher levels of business continuity services, the combined locations will allow the company to expand the vitally important managed services and developer employee ranks. Those who are on a mission to change the unified communications world can view open positions at: https://www.unifysquare.com/careers/. Continued Momentum Earlier this year, Unify Square was designated as a 2018 "Cool Vendor," based on the May 8, 2018 report titled, "Cool Vendors in Unified Communications and Collaboration," by Christopher Trueman, Steve Blood, Gyanee Dewnarain, Vivek Bhalla, and Mike Fasciani at Gartner, Inc. The report recognizes the user experience's primacy in the digital workplace. For insight into how unified communications is becoming an increasingly critical area of focus for IT, join Unify Square on July 12 for a webinar titled, "Unified Communications UC Endpoint Device Management." Register here today. About Unify Square Headquartered in Bellevue, Washington, Unify Square also has offices in the United Kingdom, Germany, Switzerland, India, Australia, and Lithuania. Email us: [email protected] or visit the website: www.unifysquare.com.
View original content with multimedia:http://www.prnewswire.com/news-releases/unify-square-announces-new-microsoft-teams-and-machine-learning-expansions-for-market-leading-powersuite-software-300679167.html SOURCE Unify Square |