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TriActive(R) Empowers Channel Partners With Powerful New Analytical And Reporting Tools
[December 13, 2007]

TriActive(R) Empowers Channel Partners With Powerful New Analytical And Reporting Tools


AUSTIN, Texas --(Business Wire)-- TriActive, Inc., a pioneer in SaaS for systems management today announced its new TriMSP has greatly expanded its partners' capability to assess software utilization, determine how many different types of applications are deployed enterprise-wide, improve patch management and software delivery and protect customers from security related liability issues. TriActive partner surveys show that a significant percentage of companies of all size have no idea how many software titles they have deployed, what version of these titles they are running, whether they have deployed the latest critical patches and updates, who actually is using what software and whether users are protected from a wide array of security threats. This lack of insight costs companies hundreds of thousands of dollars annually due to purchases of unused software, IT personnel costs associated with fixing these issues and legal or other issues that may arise because of license compliance violations, compromised data and IP or identity theft.



In order to identify and track software utilization, TriActive has created a software catalog that currently includes more than 300,000 individual software titles. This catalog allows TriActive partners to assess and manage virtually any business application and its Web-based interface allows them to do so from anywhere at any time. Other new features/tools TriActive partners now have access to include:

-- Integrated software utilization, license compliance, and single-click license harvesting


-- Everywhere-coverage (hotels, coffee shops, homes, etc). for mobile laptops

-- PC security assessment dashboard and reporting

-- Web-based remote control, file transfer, and chat

-- Community library of best practices, custom reports, scripts, and packages

-- Integrated SNMP network & local system monitoring with automated help desk incident management

-- Improved Wake-on-LAN (WOL), patch management, and software delivery

-- Newly designed user interface with over 200% faster performance

"We evaluated TriMSP during their pilot program, and were really impressed," said Albert Bricker, CEO/Principal Digital Divide Computing. The new version 7.0 release from TriActive includes features that allow us to deliver managed services in a much more efficient manner and we don't have to travel on-site or have the customer bring their systems to us. We can help our customers wherever they are; at home, in a hotel, or at a coffee shop, which really allows us to focus on helping our customers rather than building an infrastructure."

"TriActive listened to the needs of our partners trying to manage thousands of software titles in their environment," said Ron Halversen, VP Marketing of TriActive. "That's why we created our catalog of more than 250,000 unique software titles and, we're adding 1000 new titles each week. No partner wants to take on that project; continual maintenance of the software catalog is definitely one of the big benefits of our SaaS model. One of the biggest things our partners were requesting was a way to manage software usage. We don't just track what software is being used; we've taken it to the next level by providing intelligent analysis that saves our partners customers' a lot of money. Reports on usage to help improve the proper procurement and compliance levels is just the beginning. Additional capabilities to track software that you don't own licenses for to help prevent audits is a huge plus."

TriActive(R) offers its partners a modular set of solutions and suites that can be provisioned with just a mouse click. The TriActive(R) Desktop Management Suite is the company's most popular suite and includes everywhere-coverage for remote laptops and desktops with functions for asset inventory, associated fixed assets, software utilization, license compliance, software license harvesting, patch management, software delivery, Web-based remote control, help desk incident and problem management with support for tasks, workflow, auto-routing, escalation, and notification, fronted by an integrated Web-based executive dashboard and reporting subsystem. Version 7 introduces a brand new suite, Server Management Suite, which adds SNMP network and local system monitoring with service auto-restart, single-instance system reboot, and automated help desk incident management.

"When selecting a managed services partner TriActive was the only company that made sense from both a financial and functional standpoint," said Michael Proper, President & CEO of Directpointe. "Every other software solution required a significant upfront investment for infrastructure, took entirely too long to deploy, and did not have near the amount of features and functions of TriActive's solution. We were able to begin saving our customers money immediately after deployment and began increasing our revenue at the same time."

"For our partners, there is no more attractive pricing model than our MSP 2.0 based solutions," said Poul Nielsen, TriActive, CEO/President. "Partner management pricing ranges from $4 dollars to less than $0.20 cents per node per month, depending on the selected solutions, unit price band, length of term, and payment option. We surprise a lot of people because TriActive SaaS pricing is lower than what many pay for traditional on-premise software. On top of that, SaaS customers don't have to make any investment in infrastructure, start another IT Project, or do any maintenance whatsoever. As a result, TriActive total cost of ownership (TCO) is significantly lower than many on-premise alternatives."

To see how TriMSP can dramatically improve how we can help you deliver managed services, visit us at www.ManagedServicesOndemand.com.

About TriActive

TriActive, Inc., a pioneer of Systems Management On Demand(TM) and innovator of MSP 2.0, uses a SaaS (Software-as-a-Service) model to dramatically improve service levels while reducing complexity and total cost of ownership (TCO). TriActive offers a modular solution set that enables partners to deliver Managed Services On Demand(TM), forgoing expensive upfront investment and enabling the solution provider to focus on customer success. For more information about MSP 2.0 - Hosting Your Success(TM), visit www.ManagedServicesOndemand.com.

TriActive(R) is a registered trademark of TriActive, Inc. Systems Management On Demand(TM), Managed Services On Demand(TM), TriMSP(TM), and MSP 2.0 - Hosting Your Success(TM) are trademarks of TriActive, Inc.

*The other company names or products mentioned are or may be trademarks of their respective owners.

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