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TOPdesk Named A "Strong Performer" By Independent Research FirmORLANDO, Fla., Oct. 14, 2019 /PRNewswire/ --TOPdesk, a leading global provider of innovative enterprise service management solutions, today announces that it has been named a "strong performer" by analyst firm, Forrester. TOPdesk is profiled as one of the top 15 vendors that "matter most," as detailed in the Forrester's report, "The Forrester Wave™: Enterprise Service Management, Q4 2019." According to the Forrester Wave™ evaluation, the globally serving TOPdesk "has shifted to fully address the ESM market during the past few years and has oriented its strategy to provide for all forms of service requests, expanding its collaborative abilities and out-of-the-box modules." Per the report, "TOPdesk has grown steadily in North America, gaining popularity with midsize enterprises and public sector organizations, including higher education, and is pursuing a strategy of steady organic growth." "TOPdesk is a well-rounded ITSM and ESM product with fast time-to-value," the report continues. "Request management is notably strong, with Kanban, intelligence, and costing … The platform is built for speed of utilization … [and] is well suited to midsize enterprises looking for a tool with both ITSM and ESM capabilities and experience." Wolter Smit, TOPdesk CEO and co-founder, said he's proud of acknowledgement. "We know — and our clients tell us — that our solution continues to be first-rate. We're honored to be named as a Strong Performer by Forrester, and are thankful for our clients and partners for helping us get here."
TOPdesk provides a robust platform for improved enterprise services, and a high-quality service management solution with proven fast time-to-value. To request a reprint of the report, visit: https://page.topdesk.com/en/topdesk-reviews-and-distinctions. About TOPdesk TOPdesk develops software that helps organizations efficiently manage the services they provide. Whether this concerns IT, facilities management, HR, service desk or service support, TOPdesk helps organizations support their employees, customers, consumers and citizens. It serves all sized organizations, from small businesses to large multinationals, and is available as a local installation or Software as a Service. The TOPdesk solution can be tailored to meet every organization's needs. TOPdesk has 15 branches worldwide: in the US, Canada, Brazil, the UK, the Netherlands, Belgium, Germany, Hungary, Denmark, Norway, and Australia. www.TOPdesk.com Press Contact: Scott E. Rupp View original content to download multimedia:http://www.prnewswire.com/news-releases/topdesk-named-a-strong-performer-by-independent-research-firm-300938048.html SOURCE TOPdesk |