[January 30, 2007] Suddenlink Selects VoiceLog for Third Party Verification and E911 Notification Services Tweet GAITHERSBURG, Md. --(Business Wire)-- VoiceLog LLC, a division of BSG Clearing Solutions and leading provider of Third Party Verification (TPV) services, today announced an agreement with Suddenlink Communications, the eighth largest U.S. operator of cable broadband systems, to provide third party verification and E911 notification services. Because of the partnership, Suddenlink will be able to ensure its broadband phone subscribers understand their E911 service and the safety rules that accompany all VoIP phones. Under the agreement, VoiceLog will begin immediately supplying third party verification and E911 notification services for Suddenlink's new broadband phone subscribers in several West Texas and Missouri communities. VoiceLog will continue to support the company as it expands its voice service in West Virginia, Arkansas, Louisiana, North Carolina, Missouri and California. "VoiceLog has a great track record and will be a critical part of our efforts in 2007 as Suddenlink begins rolling out its new voice services for residence and business customers across Suddenlink's entire footprint," said Suddenlink Senior Vice President of Telephony Operations Tim Thompson. "That means VoiceLog will help us let customers know our service is E911 compatible as we market phone service to more than 2 million households, including 1.4 million current video and broadband customers." Under guidelines that went into effect in 2006, the FCC requires all VoIP carriers who connect with the public telephone network to notify their customers of any limitations to their E911 service, including where and under what conditions it may not be available. VoIP carriers must also obtain "affirmative acknowledgement" from every customer that they have received and understood that information. VoiceLog's E911Alert(TM) notifies VoIP customers of their E911 service, while gaining their affirmative acknowledgement of the notice. VoiceLog E911Alert features include secure audio records of documented compliance, storage of the acknowledgement for three years and daily reports showing client acknowledgement. "As a triple-play provider, Suddenlink is the type of company that will dominate the telecom industry in the future and we are proud that they selected VoiceLog for their third party verification services," commented Larry Leikin, General Manager of VoiceLog, a division of BSG Clearing Solutions. About Suddenlink Communications Suddenlink Communications is the eighth largest operator of cable broadband systems, supporting the information, communication and entertainment demands of approximately 1.4 million customers, more than 90 percent of which are located in eight states: Texas, West Virginia, Arkansas, Louisiana, North Carolina, Missouri and California. For the home and office, Suddenlink offers digital television, high-speed Internet access and phone services. About VoiceLog VoiceLog LLC, a division of BSG Clearing Solutions and the world's leading provider of Third Party Verification has over 300 clients in the US, Canada and Europe. With over 10 years of experience and over 100 million calls recorded, VoiceLog has developed unrivalled expertise in regulatory compliance, automated and live agent verification, recording, storage, retrieval and reporting. For more information about VoiceLog, call 240-631-8392 or visit VoiceLog on the web at www.voicelog.com. About BSG Clearing Solutions BSG Clearing Solutions is a leading global provider of clearing and settlement, payment services, and financial risk management solutions for communications service providers. The company processes over 20 billion transactions annually for 750 of the world's largest communications companies throughout North America, Europe and Asia. With a ubiquitous, scalable platform and an extensive portfolio of clearinghouse services for fixed-line, wireless, Wi-Fi, and broadband networks, BSG monetizes network transactions by facilitating the financial exchange of its customers' services. BSG meets the needs of today's complex network interconnections and anticipates the requirements of converging technologies, allowing for rapid and reliable deployment. BSG Clearing Solutions is an operating subsidiary of Billing Services Group Limited, which is publicly traded on the London Stock Exchange (AIM) under the ticker symbol BILL. For more information, visit www.bsgclearing.com. All company or product names are trademarks and/or registered trademarks. [ Back To TMCnet.com's Homepage ]