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Stockwire.com: (OTC:VRNT) Verint Systems, Inc. just released some important news.(M2 PressWIRE Via Acquire Media NewsEdge) RDATE:12062008 (OTC:VRNT) Verint Systems, Inc. - AutoTrader.com Named ''Innovator of the Year'' During Verint Systems' 2008 Customer Conference A dedicated Chat Room for (OTC:VRNT) Verint Systems, Inc., has been created at STOCKWIRE.com to discuss this news event. Visit the following link to begin chatting with your fellow shareholders: http://www.stockwire.com/chat ---------------------------------------------------------- (OTC:VRNT) Verint Systems, Inc. Wednesday June 11, 8:30 am ET Michael Boyt Honored for Leveraging Impact 360 Workforce Management to Improve Contact Center Operations MELVILLE, N.Y.-Verint Systems Inc. recently announced that AutoTrader.com, a leading Internet auto classifieds marketplace and consumer information website, has been named its 2008 ?Innovator of the Year.? Honored during Verint?s 12th annual user conference was AutoTrader.com?s Michael Boyt. As senior forecaster and capacity planning analyst, Boyt was nominated and is being recognized for introducing solutions and processes that have supported the company in optimizing workforce performance, introducing new efficiency gains, and aligning resources in support of both customer needs and operational requirements. The Innovator of the Year honor is designed to recognize workforce optimization practitioners focused on new approaches to recently?s business challenges, along with initiatives that drive revenue, heighten employee morale and enhance the customer experience. With almost four million vehicle listings posted to its site, AutoTrader.com is focused on being the ultimate automotive marketplace for buying and selling new, used and certified pre-owned automobiles. The company works to provide consumers with more control of the buying process. Taking an information-oriented approach, complete with its decision tools in Research & Compare, the company helps consumers find the vehicles that align with their needs. In support of AutoTrader.coms growing customer base, Boyt and his team developed and implemented a program that leverages the Impact 360 Workforce Management solution from the Verint Witness Actionable Solutions? business line. His approach to forecasting and scheduling has helped the company identify peak call times, allowing supervisors to schedule team meetings, training and community service during periods when call volume has decreased. AutoTrader.com also leverages the softwares shift bidding and time off manager functionality ? features that its agents have favorably responded to. With two sides to the business ? managing sales from automotive dealerships and private sellers ? AutoTrader.com has experienced impressive improvements tied to its workforce management implementation. Under Boyt?s guidance, the team leveraged Impact 360 Workforce Management to successfully manage a 400 percent growth in AutoTrader.com?s Private Seller Services call volume as the business centralized support into two call centers. The group now handles over 25,000 calls per week from private sellers and buyers and maintains under a two percent abandon rate. Further, Boyt and his team have helped reduce costs by staffing appropriately to meet workloads, in addition to driving business growth, and improving employee satisfaction and retention. AutoTrader.com is dedicated to providing our customers with a quality service experience that exceeds expectations while also providing flexible work options and continued training to our employees. Our workforce management solution has allowed us to accomplish both of these goals with expert planning and staffing for ever changing contact volumes, says Alan Smith, vice president of customer operations, AutoTrader.com. Were very pleased that Michael has been recognized as Innovator of the Year for his contribution in maximizing the use of our technology investments and applying their value within our operations. About Driving Innovation Driving Innovation addresses the evolution of recently?s contact centers, branch and back-office operations in support of the customer experience; the critical roles each play within their organizations; and the trends and opportunities that lie ahead. The highly anticipated, interactive annual event provides an in-depth look at the workforce optimization market and the solutions and practices that continue to drive its ongoing success ? focusing on WFO as a whole, as well as the individual components that comprise it: quality monitoring/call recording, eLearning, workforce management, performance management and eLearning. It also highlights technology advancements and newer market solutions making a big impact, such as VoIP, customer feedback surveys and speech analytics. At its core, Driving Innovation highlights winning strategies to ensure service-level excellence ? all while maximizing technology investments to achieve key business and customer goals both inside and outside the contact center. About AutoTrader AutoTrader.com, created in 1997 and headquartered in Atlanta, Ga., is the Internet's leading auto classifieds marketplace and consumer information website. AutoTrader.com aggregates in a single location more than 3 million vehicle listings from 40,000 dealers and 250,000 private owners, which provide the largest selection of vehicles attracting more than 13 million qualified buyers each month. Through innovative merchandising products such as multiple photos and comprehensive search functionality, AutoTrader.com unites buyer and seller online ? dramatically improving the way people research, locate and advertise vehicles. AutoTrader.com is a majority-owned subsidiary of Cox Enterprises. The venture capital firm Kleiner Perkins Caufield & Byers is also an investor. For more information, please visit www.autotrader.com. Profile for Verint Systems, Inc. Verint Systems, Inc. provides analytic software-based solutions for the security and business intelligence markets. Its analytic solutions collect, retain, and analyze voice, fax, video, email, Internet, and data transmissions from voice, video and IP networks for the purpose of generating actionable intelligence for decision makers. The company primarily offers communications interception solutions, such as STAR-GATE, RELIANT, and VANTAGE; networked video solutions that include NEXTIVA; and contact center actionable intelligence solutions, which include ULTRA. Verint Systems serves government entities, global corporations, law enforcement agencies, financial institutions, transportation age... Detailed Description... ---------------------------------------------------------- $10,000 will be given away on July 1, 2008 at STOCKWIRE.com. Visit our homepage for more info. ---------------------------------------------------------- About Stockwire: Stockwire is one of the largest communities for Micro Cap Investors. We are the only place on the internet to provide LIVE CHAT ROOMS for dedicated stocks. invest them. It's called a Stockumentary. A Stockumentary is a documentary on a publicly traded company. Imagine a Dateline NBC segment, but on a publicly traded company. 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