Skullcandy Deploys Telesphere Hosted VoIP & Call Center Application
Aug 06, 2010 (Close-Up Media via COMTEX) --
Skullcandy, an audio technology company, announced it has selected Telesphere, a provider of nationwide managed telecommunications and Internet services, to supply hosted voice and data services to its Park City and San Clemente locations.
The Telesphere Complete product with Call Center application selected by Skullcandy provides the following services and features:
-A managed and hosted private data connection
-Hosted VoIP with Quality of Service (QOS)
-Business-class IP phones and installation
-The latest in user and system features
-A call center application with call monitoring and controlling features
"Skullcandy is a big brand running a tight ship on our infrastructure," said Brad Smith, Operations Manager for Skullcandy. "Telesphere allows us to enjoy the best of both worlds--enterprise-level customer service modules with small-business sized expenditures."
"Telesphere is eager to be able to provide Skullcandy with a phone system that will support and grow with them," said Scott Forbush, General Manager of Telesphere Salt Lake City. "Serving clients like Skullcandy is always rewarding because we see them grow and succeed as a quality company. The Telesphere Complete product with the call center application will give them the support and bandwidth necessary for a company growing like this."
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