[December 08, 2008] SDC Solutions and Cerium Networks Enter into a Platinum Partner Agreement to Deploy Mission-Critical VoIP Solutions Tweet MANCHESTER, N.H. --(Business Wire)-- SDC Solutions, a leading provider of mission-critical communications solutions, today announced their recently executed reseller agreement with Cerium Networks. Under the agreement, Cerium is now an Authorized Platinum SDC Reseller and has added SDC's industry-leading communications solutions to their portfolio of current offerings. Joseph Roman, Director of Channel Sales for SDC Solutions, stated, "Cerium's position as a leader in the healthcare and IP solutions arena creates a powerful channel for SDC Solutions. SDC recognizes and values Cerium's broad array of core competencies and services as well as their focus on cutting edge applications and solution selling." SDC's integrated Total Call Handling Solution helps enterprises streamline communications in order to improve customer service, boost staff productivity, save lives and reduce costs. SDC's Comprehensive Database serves as the foundation of the solution. Integrated applications, including a PC-based console, speech recognition auto attendant, web-based directory, IP-based directory, and event and emergency notification, deliver multi-channel access to critical information housed in the database. Healthcare-specific features and functionality include on-call scheduling, paging, physician messaging, and alarms monitoring for emergency communications. According to Steve Fisher, vice president of sales for Cerium, "SDC is a proven leader in healthcare communications. Adding their integrated product set, rich with healthcare-specific features and functionality, to our portfolio will further assist us in meeting the needs of our healthcare clients and will have a positive impact on our own bottom line." The SDC/Cerium relationship is founded upon the long term strategy of developing forward-thinking solutions that solve business challenges and deliver the highest level of customer satisfaction. Adding SDC's integrated communications solution to Cerium's product portfolio is a win-win for both companies. SDC stands to benefit from the additional exposure that a top-notch business partner can deliver while Cerium will gain a competitive edge by leveraging SDC's long standing expertise in CTI, speech recognition, web and IP for healthcare. The ultimate benefit will occur at the client level where SDC's applications will further bolster Cerium's mission of delivering customer and employee satisfaction with voice and data convergence offerings that meet current and future needs. About SDC Solutions, Inc. SDC Solutions is a leading provider of mission-critical communications solutions. Through a robust suite of products, including IntelliDESK® PC-based console, IntelliSPEECH® Intelligent Virtual Agent, WebSERVICES web-based directory, IPSERVICES IP-based directory and Event and Emergency Notification, SDC integrates industry standard technologies to provide easy access to centralized directory knowledge. SDC products can be used together as part of a Total Call Handling Solution or individually based on a customer's needs. For more information, visit www.sdcsolutions.com. About Cerium Networks Cerium Networks, Inc. is headquartered in Spokane, Washington with seven additional offices throughout the Pacific Northwest. Cerium possesses the resource depth and network of relationships necessary to support customer's implementation requirements across the United States. Cerium's management team has over 150 years of combined expertise in the communications industry enabling us to effectively understand, meet and support our customer's needs. Cerium's Mission is to be an innovative, knowledgeable, responsive partner with our customers in the design, implementation and support of all their network communication solutions. For more information, please visit www.CeriumNetworks.com. [ Back To TMCnet.com's Homepage ]