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'Romanian mobile operators to offer more info before sale'May 15, 2009 (DMEUROPE via COMTEX) -- Romanian regulator Anacom forces Romanian mobile operators to better inform prospects about the services they offer. As a result of this, operators have to install posters in their shops displaying the information rights of mobile telephony services users. Before signing contracts, sales staff have to communicate information to clients regarding the chosen tariff plan, extra-options, connection and installation, acquired equipment, included taxes, calls tariffs, credit utilisation, the minimum duration of the contract, as well as contract termination conditions and potential penalties. At their own request or handed together with their contracts, customers will also be provided with a document telling them how to file complaints Distributed for DMeurope.com via M2 Communications Ltd (www.m2.com) |