|[February 07, 2012]
Presbyterian Healthcare Services Selects MRO Corp. for Release-of-Information and Audit Tracking Services
KING OF PRUSSIA, Pa. --(Business Wire)--
Corp., a leading provider of disclosure management services and
applications for healthcare organizations, today announced a contract
with Albuquerque-based Presbyterian Healthcare Services to provide
release-of-information and audit tracking services. The implementation
of MRO's software and services took place in December 2011.
Presbyterian, New Mexico's only private, not-for-profit healthcare
system, will utilize MRO's services across all eight of its hospitals
and more than 30 satellite clinics.
"In an era when regulatory compliance is a driving force behind many
operations, large health systems such as Presbyterian can benefit from
the enterprise-wide approach we offer to disclosure management," says
Don Hardwick, director of compliance and client relations at MRO. "We
are thrilled that the leadership at Presbyterian shares our commitment
to streamlined processes and ensuring the highest levels of compliance
and oversight across all of their facilities."
Tamara Hidalgo, health information management director at Presbyterian
Healthcare Services, says that in addition to selecting MRO's services
because of their emphasis on compliance and security, her team chose MRO
for their unique approach to monitoring quality assurance.
"MRO's quality assurance is clear in every encounter we have with them,
and their attention to customer service has been unwavering throughout
the entire implementation," says Hidalgo. "We are confident that
switching to MRO for our ROI and audit tracking management will give us
a more accurate picture of information being disclosed at our facilities
and in turn boost the quality of our service to a higher levl."
Presbyterian Healthcare Services serves more than 660,000 patients
annually in hospitals in Albuquerque, Clovis, Española, Rio Rancho,
Ruidoso, Socorro, and Tucumcari, N.M. The healthcare system includes
Presbyterian Medical Group, New Mexico's fastest-growing physician
group, which employs more than 500 physicians and practitioners at more
than 30 locations throughout the state; their clinics handle more than
1,200,000 patient visits each year.
About MRO Corp.
MRO, a leader in disclosure management solutions for healthcare
organizations, provides electronic release-of-information
audit and compliance tracking, accounting
of disclosures (AOD) and document
management services. MRO's disclosure
management applications and services can be deployed as a common
tracking platform across the healthcare entity, spanning HIM, radiology,
the business office, outpatient clinics and a number of other
departments. Through a proprietary disclosure management platform and
market-specific expertise, MRO facilitates the secure exchange of
Protected Health Information (PHI) between the healthcare provider and
third-party requesters. MRO partners closely with customers, enabling
facilities to achieve a higher level of compliance oversight, mitigate
risk, enhance the revenue cycle, improve customer service, and assume
more control over the disclosure management process. For additional
information, visit www.mrocorp.com.
About Presbyterian Healthcare Services
Presbyterian Healthcare Services exists to improve the health of
patients, members and the communities we serve. Presbyterian was founded
in New Mexico in 1908, and is the state's only private, not-for-profit
healthcare system and its largest provider of care. Presbyterian offers
eight hospitals, a statewide health plan and a growing multi-specialty
medical group. Presbyterian is the second largest private employer in
New Mexico with more than 9,000 respected employees and growing. For
additional information, visit www.phs.org.
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