Notice of Data Incident Regarding Hand Rehabilitation Specialists

THOUSAND OAKS, Calif., Sept. 6, 2017 /PRNewswire/ -- On July 5, 2017, Hand & Upper Extremity Centers dba Hand Rehabilitation Specialists (HRS) was informed that there may have been a breach in the security of their network. They immediately reported the notice to the Ventura County Sheriff's Office, who began a prompt forensic IT investigation into the matter in consultation with the FBI.  To date, law enforcement has found no evidence of any information leaving HRS's system. However, unauthorized access could not be ruled out, so out of an abundance of caution, HRS is providing notice to all individuals who could be potentially affected and providing protective services to those who choose to take advantage of the service. The incident may have affected patients and their financial guarantors seen from 2003 – 2014. 

If you were a patient of Hand Rehabilitation Specialists between 2003 and 2014, the information may have included your: name, date of birth, address, phone number, Social Security number, dates of service, diagnoses, CPT (billing) codes, cost, amount of co-pay made by check, medical insurance company, insurance group number and contact information, check number, and HRS's name and practice contact information.  

If you were  financial guarantor of a patient at  Hand Rehabilitation Specialists between 2003 and 2014, the information may have included your: name, date of birth, address, phone number, Social Security number, CPT (billing) codes, cost, amount of co-pay made by check, medical insrance company, insurance group number and contact information, check number, and HRS's name and practice contact information.   

If you are not certain whether your information was on Hand Rehabilitation Specialists' system, please call toll free number 1-844-402-8595, or write them at 101 Hodencamp Road, Suite 100, Thousand Oaks, CA 91360.

Given the nature of the information potentially exposed, Hand Rehabilitation Specialists strongly recommends the following steps be taken:

1. Establish and monitor free 90 day fraud alerts with the three credit reporting bureaus.  Their telephone numbers and addresses are: Equifax (1-888-766-0008; P.O. Box 740241, Atlanta, GA 30374), Experian (1-888-397-3742; P.O. Box 4500, Allen, TX 75013), and TransUnion (1-800-680-7289; P.O. Box 2000, Chester, PA 19022-2000).  
2. Consider placing a credit freeze on your accounts which will make it more difficult for someone to open an account.  For more information: https://www.consumer.ftc.gov/articles/0497-credit-freeze-faqs
3. If you become a victim or suspect identity theft, file a complaint with the Federal Trade Commission at https://identitytheft.gov and law enforcement.  The FTC also provides detailed and specific information about identity theft at their website, which we recommend you review.

Lastly, you are entitled to a free credit report every year from the three credit bureaus at  www.annualcreditreport.com  and one year of complimentary credit monitoring and identity theft protection has been purchased for you should you be affected. 

Protecting your information is incredibly important to Hand Rehabilitation Specialists. In addition to the above, Hand Rehabilitation Specialists notified all three consumer reporting bureaus, the applicable state and federal agencies, it is reviewing office policies and procedures, and it will continue work with law enforcement in its criminal investigation. Again, if you are not certain whether your information was included in the possible affected Hand Rehabilitation Specialists' system, please call toll free number 1-844-402-8595, or write them at 101 Hodencamp Road, Suite 100, Thousand Oaks, CA 91360.

View original content:http://www.prnewswire.com/news-releases/notice-of-data-incident-regarding-hand-rehabilitation-specialists-300515218.html

SOURCE Hand Rehabilitation Specialists

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