TMCnet News

New U.S. Health Study: 70% of Digitally Active Chronic Patients Say They Are in Good Health Even Though 43% Went to the ER
[February 26, 2015]

New U.S. Health Study: 70% of Digitally Active Chronic Patients Say They Are in Good Health Even Though 43% Went to the ER


Digitally active chronic patients are satisfied with their health despite the fact they appear to be sicker than those not using technology to help manage their conditions, according to new research findings from Klick Health, Google (News - Alert), and the Digital Health Coalition.

The #LivingBetter study found that of the 18% of chronic patients who frequently use digital technologies for health reasons, 70% define the state of their health as good, very good, or excellent - even though 43% admitted to visiting a hospital emergency room in the last six months and 32% were hospitalized for at least one night.

In comparison, digitally inactive patients, which represent 35% of those surveyed, said they were in similar health but only 20% of them went to the ER and only 11% were hospitalized over the same time period.

"Digital is playing a huge role in how patients are engaging with their care," said Peter Flaschner, SVP, Client Experience at Klick. "Furthermore, it's enabling patients to proactively manage their conditions which could be impacting their positive outlooks."

Today's announcement follows preliminary data released two weeks ago, which highlight key findings, such as:

  • Eighteen percent of chronic patients use digital on a daily/weekly basis, 47% use the Internet to search for health information a few times a year or more; and 35% don't use digital for health at all.
  • Patients are researching their health across the patient journey, notably pre- and post-doctor visits, after therapies have been prescribed and when patients have issues and/or free time.
  • Like most Americans researching health, chronic patients go to popular online health portals, like WebMD, however they over-index relative to the general population using online forums (38% vs. 20%).
  • Of the 19% of patients who use mobile for health-related activiy, a significant number expressed strong interest in more data-driven, patient-physician interaction.
    • 80% of them are interested in getting health apps from their doctors;
    • 75% would use apps to connect with their doctors; and
    • 78% are open to sharing their health data with their doctors. A full two-thirds want to use apps to remind them to take their medicine.
  • The ability to connect digitally did not play an influential role in the results; 98% of survey participants said they have access the Web across multiple devices.



These findings will be presented tonight at MUSE Chicago, an experimental new health event concept that brings together the worlds of science, technology and art with inspiring TED-like talks, world-class cuisine, visual and musical performances, and interactive installations. Presenters will include:

  • Jack Andraka, the teen inventor of an inexpensive early-detection test for pancreatic, ovarian, and lung cancers;
  • Dr. Steven Eisenberg, the most followed oncologist on Twitter (News - Alert), who created podcasts and apps to help patients better connect and communicate with him;
  • Adrianne Haslet-Davis, the professional ballroom dancer who lost her lower left leg at the 2013 Boston Marathon bombing; and
  • Chicago's own Chef Stephanie Izard, the acclaimed James Beard 'Best Chef' recipient, Food & Wine 'Best New Chef' and Bravo Top Chef winner, who will speak about what inspires her culinary creativity and prepare favorites from her acclaimed restaurants Girl & the Goat, Little Goat Diner, and a noodle-bar inspired by her recently announced third concept Duck Duck Goat.

About Klick Health
Klick Health is the world's largest independent digital health agency, laser-focused on creating solutions that engage and educate about life-saving treatments. Klick helps inform and empower patients to manage their health and play a central role in their own care. Every solution hinges on Klick's in-house expertise across the digital universe - strategy, creative, analytics, instructional design, user experience, relationship marketing, social and mobile. Established in 1997, Klick has teams in Chicago, New Jersey, New York, Philadelphia, San Francisco and Toronto. For more information on Klick, go to www.klick.com. Follow Klick on Twitter @KlickHealth.



Methodology: The research survey was conducted through online and telephone polls over two weeks in November 2014 by Survey Sampling International. The responses, from a sample of all US adults with diabetes, came from 2,000 diabetic adults (1,800 on computers and 200 on landline or cellular telephones). The margin of error is +/- 2% at the 95% confidence interval. The full #LivingBetter research data can be found at www.klick.com/livingbetter.


[ Back To TMCnet.com's Homepage ]