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Metropolis' OfficeWatch XT Telemanagement Now Rated 'Avaya Compliant'(ENP Newswire Via Acquire Media NewsEdge) ENP Newswire - 08 April 2014 Release date- 02042014 - Fort Lauderdale, Florida - Metropolis Technologies, Inc., a leading provider of telemanagement and call accounting solutions, today announced that its newest solution for the enterprise, OfficeWatch XT, is compliant with key collaboration solutions from Avaya, a global provider of business collaboration and communication software and services. OfficeWatch XT Telemanagement helps Avaya users to improve customer service, reduce costs, and improve visibility with robust new reporting and notification features that streamline the management of businesses and centralize call reporting among multiple sites and PBX configurations. The application is now compliance-tested by Avaya for compatibility with Avaya Aura Communication Manager 6.3. 'Avaya customers turn to Metropolis for easy-to-use call reporting and telemanagement solutions that help them achieve their business goals. XT's integration with Avaya Aura helps users to unleash the capabilities of their voice network infrastructure and discover additional opportunities for improvement.' Sharon Harry, Marketing Director at Metropolis Technologies Metropolis Technologies, Inc is a Technology Partner in the Avaya DevConnect program - an initiative to develop, market and sell innovative third-party products that interoperate with Avaya technology and extend the value of a company's investment in its network. As a Technology Partner, Metropolis is eligible to submit products for compliance testing by the Avaya Solution Interoperability and Test Lab. There, a team of Avaya engineers develops a comprehensive test plan for each application to verify whether it is Avaya compatible. Doing so enables businesses to confidently add best-in-class capabilities to their network without having to replace their existing infrastructure-speeding deployment of new applications and reducing both network complexity and implementation costs. 'Avaya customers can implement OfficeWatch XT Telemanagement to uncover new ways to improve their customer service, reduce telecom expenses, and optimize their Avaya communications network. By successfully completing compliance testing, Metropolis demonstrates their continued commitment to seamless integration with Avaya products.' Eric Rossman, Vice President, Developer Relations, Avaya Additional Resources The DevConnect Marketplace About DevConnect Request a Demonstration of OfficeWatch XT About Avaya Avaya is a global provider of business collaboration and communications solutions, providing unified communications, contact centers, networking and related services to companies of all sizes around the world. For more information please visit www.avaya.com. About Metropolis Technologies, Inc. For over twenty years, Metropolis Technologies has provided advanced call accounting, 911/emergency management and telemanagement applications for businesses of all types in the US and abroad. Their easy to use applications provide advanced call notifications, over 200+ report templates, toll fraud detection and trunk analysis tools to help organizations reduce liability, increase revenue, minimize expenses and boost productivity. For more information, please visit http://www.metropolis.com. or follow Metropolis on LinkedIn, Twitter, and Facebook. (c) 2014 Electronic News Publishing - |