[August 01, 2007] Lyrio Awarded Highest Customer Satisfaction Tweet PHILADELPHIA, Aug. 1 /PRNewswire/ -- Lyrio, a Philadelphia based Reseller and Integrator of IP technology solutions today announced that it has been awarded by ShoreTel, Inc., the No. 1 ranking in customer satisfaction. ShoreTel, Inc., the fastest growing IP PBX Company worldwide announced its selection at its Annual Partner Summit. Lyrio was honored for having the highest customer satisfaction among all channel partners for the Fiscal Year 2007. The award demonstrates Lyrio's service excellence and commitment to customer satisfaction. (Logo: http://www.newscom.com/cgi-bin/prnh/20060626/PHM037LOGO ) The award, based on independently audited customer satisfaction reports, highlight a company's implementation of innovative and efficient processes for service and support. By providing quality VoIP PBX installation, service and support to small and medium sized businesses, Lyrio surpassed over 500 resellers in the country in customer satisfaction. "Lyrio prides itself on delivering voice and data services with total customer satisfaction. We are honored to receive this award for providing unmatched service in the industry. Knowing that the recognition is based on feedback from customers' makes it even more special." adds President and CEO Michael Cassady. Howard Hoffman, EVP of Sales continues, "The Lyrio difference is that we're not just delivering a high quality product, but outstanding service, training and customer care. This award is a reflection of our highly skilled and dedicated team of engineers, managers and technicians." About Lyrio, LLC Lyrio is a Value-Added Reseller and systems integrator that designs, develops, deploys and supports network, data and IP telephony solutions to the small and medium sized businesses. Lyrio, a privately held company, is headquartered in Philadelphia, Pennsylvania. About ShoreTel, Inc. ShoreTel is the fastest growing IP PBX Company worldwide and the leader in customer satisfaction. The company has shipped its groundbreaking solutions since 1998 and continues to outpace the rapidly expanding VoIP market with technological advances and sales that are doubling year over year. ShoreTel voice systems are designed to make businesses smarter, setting new standards for usability and manageability while reducing telecommunications costs. For more information, visit http://www.shoretel.com/ For more information on Lyrio, visit http://www.lyrio.com/ or call 1-888-LYRIOIP. Photo: NewsCom: http://www.newscom.com/cgi-bin/prnh/20060626/PHM037LOGOAP Archive: http://photoarchive.ap.org/PRN Photo Desk, [email protected] Lyrio CONTACT: Nadine Heath of Lyrio, +1-267-515-6388, [email protected] Web site: http://www.lyrio.com/http://www.shoretel.com/ [ Back To TMCnet.com's Homepage ]