TMCnet News
JDA Announces New Workforce Management Capabilities to Empower Retail Managers to Make Faster, Smarter DecisionsToday's retail managers are challenged to keep shelf availability and service levels high, while keeping store operations costs low without sacrificing the customer experience - which means they must schedule employees and manage tasks with an exacting degree of precision. JDA Software Group, Inc. today announced new capabilities in its JDA® Store Operations solution that help managers balance their sometimes conflicting priorities with a new level of accuracy, efficiency and flexibility, while increasing productivity and employee satisfaction. As the only software provider with comprehensive solutions that span multiple store competencies - from workforce scheduling and task management to back-office administration - JDA is in a unique position to streamline the job of the retail manager by seamlessly integrating these diverse functions. The new enhancements in JDA Store Operations provide users with a single customer view that brings together critical information across all elements, increasing productivity and empowering managers and employees to make decisions quicker and smarter. For example, store managers can easily match specific tasks to those employees who are qualified to perform them, while also observing internal workforce policies and local labor regulations. One of the most exciting enhancements to JDA Store Operations is improved mobile access for busy managers who frequently leave the office. JDA's mobility solution provides immediate insights into store-level and district-wide priorities, including common dashboards for accessing information that spans all the components of JDA Store Operations. For example, performance alerts triggered in the back office can result in the assignment of tasks within JDA Task, so front-line managers can make informed, fact-based decisions from any network or any device, speeding customer satisfaction and service levels. "The enhancements to JDA Store Operations reflect our commitment to provide our customers with solutions that have the accuracy, efficiency and flexibility they need, while empowering them to be more responsive and make smarter and more informed decisions," noted Glen Ceniza, global vice president, product management at JDA Software. "This retail intelligence enables them to increase productivity and profits. JDA Store Operations is the only solution available today that provides a unified view into store operations, from back office to workforce management, as well as more flexible access to the information store managers need to manage tasks, roles and specific employees in concert, making it much easier to balance service and availability objectives with real-world budgetary constraints. Shared dashboards and metrics create a seamless user experience that makes the complex job of store management much more straightforward." These key enhancements in JDA Store Operations have been developed to increase information integration and access, addressing the everyday challenges of retail managers:
About JDA Software Group (News - Alert), Inc. At JDA, we're fearless leaders. We're the leading provider of end-to-end, integrated retail and supply chain planning and execution solutions for more than 4,000 customers worldwide. Our unique solutions empower our clients to achieve more by optimizing costs, increasing revenue and reducing time to value so they can always deliver on their customer promises. Using JDA, you can plan to deliver. www.jda.com RSS Feeds:
JDA press releases: www.jda.com/rss.asp?a=press Social Networks:
Web: www.jda.com "JDA" is a trademark or registered trademark of JDA Software Group, Inc. Any trade, product or service name referenced in this document using the name "JDA" is a trademark and/or property of JDA Software Group, Inc. View source version on businesswire.com: http://www.businesswire.com/news/home/20150623005739/en/ |