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James Rosseau to Share Insight on LegalShield's Human Resources Transformation at HARRT at UCLA Retreat
[October 19, 2017]

James Rosseau to Share Insight on LegalShield's Human Resources Transformation at HARRT at UCLA Retreat


James Rosseau, chief commercial officer of LegalShield, will share how the company elevated its human capital practices at the HARRT at UCLA Retreat on October 20. Rosseau will share the results of LegalShield's focus on two areas in particular: deepening relationships and collaborative problem-solving. LegalShield is one of North America's leading providers of affordable legal plans and identity theft solutions for individuals, families and small businesses.

A 45-year-old company, LegalShield undertook a cultural transition when it was acquired by private-equity firm Midocean partners a few years ago. CEO Jeff Bell, Rosseau and other members of the executive team have developed a high-performing culture, one that empowers employees at every level and enables them to accountably solve problems, create new approaches and collaborate at greater levels than before. They worked to deepen relationships among people by establishing and sustaining new habits: conducting two regular practices, Personal/Professional Check-ins and scheduling Long, Slow Dinners, have been key to the company's transformation.

"Deepening relationships across the company through simple practices-the Personal/Professional Check-ins and Long, Slow Dinners-has revolutionized the way we do business at LegalShield," explained Rosseau. "These seemingly simple, effective practices have been a crucial part of our overall efforts to boost collaborative problem-solving. They might be challenging to integrate and accept at first, but having regular discussions as paved the way for the sustained growth we've achieved at LegalShield."



The company has seen its membership rise monthly for the last 10 months. It now protects more than 1,681,000 individuals, families and businesses through its legal plans, and its IDShield identity-protection service has seen unprecedented growth, especially since the announcement several weeks ago of the Equifax credit-reporting data breach.

The HARRT at UCLA Retreat 2017 will take place at Park Hyatt Aviara from October 19 through October 21. Senior leaders from leading companies and academic experts will discuss human resources topics, including innovation, technology, leadership and valuing millennials in the workplace.


About James Rosseau

With more than 20 years of professional leadership experience in the financial services and retail industries, James currently serves as the Chief Commercial Officer at LegalShield, responsible for the company's strategy, products, organizational alignment and oversight for business-to-business endeavors. He holds an Executive MBA from Kellogg School of Management, a BS in Business Management from the University of Phoenix and is a published author ("Success on Your Own Terms: 6 Promises to Fire Up Your Passion, Ignite Your Career and Create an Amazing Life").

About LegalShield

A pioneer in the democratization of affordable access to legal protection, LegalShield is one of North America's leading providers of legal safeguards and protection against identity theft solutions for individuals, families and small businesses. The 45-year-old company protects more than 1,681,000 individuals, families and businesses through its legal plans. In addition, LegalShield and IDShield serve more than 141,000 businesses. Legal plans for individuals start as low as $17.95, and identity theft plans start at $9.95.

LegalShield's legal plans provide access to attorneys with an average of 19 years of experience in areas such as family matters, estate planning, financial and business issues, consumer protection, tax, real estate, benefits disputes and auto/driving issues. Unlike other legal plans or do-it-yourself websites, LegalShield has dedicated law firms in 50 states and four provinces in Canada that members can call for help without having to worry about high hourly rates.

IDShield provides identity monitoring and restoration services and is the only identity theft protection company armed with a team of licensed private investigators on call to restore a member's identity. For more information, call press and corporate relations at 580-436-1234.


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