|[March 31, 2011]
Intrado Expands Positron VIPER Call Processing Product Suite
LONGMONT, Colo. --(Business Wire)--
Intrado (News - Alert) Inc., a leading provider of 9-1-1 technology solutions, has
expanded its Positron suite of call handling products to bring the same
strong combination of functionality, flexibility and control that larger
agencies enjoy to smaller PSAPs at a competitive price.
The new Positron® VIPER™ SE is designed for PSAPs with up to
five positions and is the latest addition to Intrado's market-leading
portfolio of VIPER emergency call processing equipment. Bundled with the
Intrado public safety grade emergency services network, the VIPER SE is
scalable to handle additional call-taking positions as agencies grow,
with minimal incremental investment.
"We developed Positron VIPER SE to ensure that smaller agencies have
access to affordable, high-quality call processing equipment that can
evolve to support their future needs and new 9-1-1 capabilities," said
Kerri Fielder, vice president and general manager of Intrado's Call
Handling Division. "Wih the addition of VIPER SE, Intrado now offers
the broadest and most flexible suite of advanced, Internet Protocol (IP)
call processing equipment on the market."
VIPER call processing systems currently operate in approximately 5,000
call-taking positions in more than 1,000 PSAPs. Like the other products
in the Positron VIPER call processing family, the Positron VIPER SE
supports next-generation 9-1-1 services such as text messages, pictures,
video and other data. Bundling the VIPER SE with a cost-effective and
reliable IP network allows Intrado to deliver next-generation 9-1-1 data
applications and also offer remote monitoring, an around-the-clock help
desk and other maintenance and support services.
For a limited time, customers who purchase the Positron VIPER SE will
receive a complimentary laptop computer that can be used as a backup
call-taking position. To learn more about the new Positron VIPER SE,
please contact Intrado today at firstname.lastname@example.org
In business for more than 30 years, Intrado, a subsidiary of West
Corporation, has maintained a focus and passion for saving lives and
supporting the needs of public safety. Agencies and telecommunication
services providers throughout the world depend on Intrado for emergency
communication services and technology. Intrado's dedicated focus on
emergency communications technology allows the company to continue
pioneering network innovations that improve emergency response. For more
information, please visit www.intrado.com.
Positron® is a trademark of Positron, Inc. and is used under license.
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