|[April 11, 2012]
InterCall Clients ACS and HBA Win Learning! 100 Awards for Cultivating Culture of Learning
CHICAGO --(Business Wire)--
a subsidiary of West Corporation and the world's largest conferencing
and collaboration services provider, announced today that clients
ACS (News - Alert) Inc., a Xerox company, and the Healthcare Businesswomen's
Association (HBA) received Learning! 100 Awards for corporate
training programs using technologies from InterCall (News - Alert) Event Services.
Virtual Environment Platform allows clients to create and manage
branded, interactive, web-based learning centers to engage and connect
with any number of learners - anytime and from anywhere around the globe.
HBA, a "Who's Who" of the top names in the pharmaceutical and
biotechnology industries, created a 24/7 virtual environment to connect
life sciences professionals and experts around the world. HBA members
can easily access content, experts and interactive workshops on their
"We approached our virtual learning environment differently than most
organizations," said Laurie Cooke, CEO of HBA. "Rather than thinking in
terms of a one-day event, we wanted to build a community and encourage
engagement over time. We were really looking for something that would
feel like our local and global meetings to those who couldn't attend
them, and give them access to peers and leaders they might otherwie
never have the chance to meet."
ACS used a virtual environment to educate a global employee base of more
than 10,000 participants about benefits. It also connected more than
2,000 employees across 31 countries for a company-wide innovation
program. Both ACS initiatives have fostered learning, innovation and
collaboration in support of business goals.
"Engaging and effective training programs are important to any
organization, and InterCall commends ACS and HBA for their Learning!
100 awards," said Kathleen Finato, Senior Vice President of Marketing
and Business Development at InterCall. "InterCall Virtual Environments
enable organizations to take advantage of powerful new technologies to
reduce costs, increase productivity and improve their learning
The Learning! 100 Awards, sponsored by Elearning!
Media Group, honor the top 100 organizations for their best-in-class
learning and development programs, enabling learning cultures that
create outstanding organizational performance, either department-led or
About the Learning! 100 Awards
Elearning! Media Group (EMG) and Aberdeen (News - Alert) Group partner on the Learning!
100 Awards. The goal is to host a research-based program that provides
organizations a benchmark for future development; is quantitative and
qualitative; and is unbiased by size of the organization. The Learning!
100 honor organizations of all sizes that embrace learning cultures and
technologies to achieve exceptional performance.
InterCall, a subsidiary of West Corporation, is the largest conferencing
and collaboration services provider in the world. Founded in 1991,
InterCall offers telephony, messaging, webcasting, virtual environment,
and collaboration tools for businesses of all sizes, from large
global enterprises to small or regional companies. With a global
footprint and broad service capabilities, InterCall's flexible models
for hosted, managed and on-premises communication services help
companies get the most out of their business processes.
InterCall's strong U.S. presence, including four call centers and 26
sales offices, is bolstered by operations in Canada, Mexico, Latin
America, the Caribbean, the United Kingdom, Ireland, France, Germany,
Australia, New Zealand, China, India, Hong Kong, Singapore and Japan.
For more information, please visit InterCall.
About West Corporation
West Corporation is a leading provider of technology-driven
communication services. West offers its clients a broad range of
communications and network infrastructure solutions that help them
manage or support critical communications. West's customer contact
solutions and conferencing services are designed to improve its clients'
cost structure and provide reliable, high-quality services. West also
provides mission-critical services, such as public safety and emergency
Founded in 1986 and headquartered in Omaha, Nebraska, West serves
Fortune 1000 companies and other clients in a variety of industries,
including telecommunications, retail, financial services, public safety,
technology and healthcare. West has sales and operations in the United
States, Canada, Europe, the Middle East, Asia Pacific and Latin America.
For more information on West Corporation, please call 1-800-841-9000 or
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