[December 06, 2007] Interactive Intelligence Wins Customer Interaction Solutions Magazine's 2007 Product of the Year Award Tweet INDIANAPOLIS --(Business Wire)-- Interactive Intelligence (Nasdaq:ININ), a global developer of business communications solutions, received Customer Interaction Solutions Magazine's 2007 Product of the Year award for the company's contact center automation software, Customer Interaction Center(R) (CIC). Interactive Intelligence was honored with the award for its commitment to quality through innovation, which has helped advance the call center and CRM industries, according to Nadji Tehrani, executive group publisher and editor-in-chief of Customer Interaction Solutions Magazine. "Interactive Intelligence established itself as an innovator by introducing the first Windows-based all-in-one communications software suite back in 1997," Tehrani said. "With its latest software release squarely focused on the large enterprise - offering advancements for security, simplified deployment across sites, and more - Interactive's innovation gives an even wider array of organizations superior value, thus making it a most deserving Product of the Year award recipient." CIC was first released in 1997 as a standards-based, all-in-one communications software platform designed to eliminate the cost and complexity introduced by individual point products. The software provides multi-channel inbound and outbound contact center automation and enterprise IP telephony capabilities for organizations of all types and sizes, including large, multinational companies. "This Product of the Year award is especially meaningful to us because its emphasis on quality through innovation reflects the mission of our entire company," said Joseph A. Staples, senior vice president of worldwide marketing for Interactive Intelligence. "The way we accomplish this mission is pretty straightforward: our unique single-platform architecture gives customers lower costs, simplified management, and maximum investment protection." CIC is sold through the Interactive Intelligence global channel of more than 250 value-added resellers. For more information about CIC, visit http://www.inin.com/Products/cic/cic.asp. Customer Interaction Solutions Magazine's 2007 Product of the Year award recipients were selected by magazine editors based on application submissions, which required the release of a new or upgraded product within the last 12 months. Customer Interaction Solutions Magazine posted an announcement of its Product of the Year award recipients Nov. 28, which can be accessed at http://news.tmcnet.com/news/2007/11/28/3127820.htm. Award recipients will also be included in the January 2008 issue of the magazine, which can be accessed at http://www.cismag.com. Customer Interaction Solutions Magazine is published by Technology Marketing Corp. (TMC), also responsible for INTERNET TELEPHONY, Unified Communications, and IMS Magazines. TMC's Web site, http://www.tmcnet.com, is ranked among the top 6,000 most visited sites in the world by alexa.com(a), providing up to three million unique visitors each month with news and articles about the communications and technology industries. (a) alexa.com ranks Web sites by their traffic levels. Neither alexa.com nor amazon.com is affiliated with TMCnet. About Interactive Intelligence Interactive Intelligence Inc. (Nasdaq:ININ) is a global provider of business communications solutions for contact center automation, enterprise IP telephony, and enterprise messaging. The company was founded in 1994 and has more than 2,500 customers worldwide. Interactive Intelligence is among the top 500 global software and services suppliers, and is ranked among the top 200 North American networking vendors. The company employs more than 550 people and is headquartered in Indianapolis, Indiana. It has six global corporate offices, with additional sales offices throughout North America, Europe and Asia Pacific. Interactive Intelligence can be reached at +1 317.872.3000 or [email protected]; on the Net: http://www.inin.com. This release contains certain forward-looking statements that involve a number of risks and uncertainties. Factors that could cause actual results to differ materially are described in the company's SEC filings. Interactive Intelligence Inc. is the owner of the marks INTERACTIVE INTELLIGENCE, its associated LOGO and numerous other marks. All other trademarks mentioned in this document are the property of their respective owners. [ Back To TMCnet.com's Homepage ]