[January 07, 2009] Ingres Deploys Salesforce CRM Tweet Jan 06, 2009 (Close-Up Media via COMTEX) -- Salesforce.com, an enterprise cloud computing company, announced that Ingres Corporation, a provider of open source database management software and support services, is using Salesforce CRM to support its business growth. Following a two week deployment, Ingres integrated Salesforce CRM with the Intacct financial management system from the Force.com AppExchange, giving sales, marketing and finance staff across five continents access to a single source of accurate and up-to-date information. Salesforce.com partner Demand Solutions Group helped Ingres with its Salesforce CRM deployment and customization. Ingres Corporation is one of the 51,800 companies of all sizes, industries and geographies that comprised the salesforce.com customer base as of October 31. Revenue and subscribers will be recognized as the service is delivered. "Not only was Salesforce CRM what our sales team wanted, the cloud computing solution has benefited our entire IT department by freeing us to focus more on innovation and less on infrastructure," said Doug Harr, chief information officer at Ingres Corporation. "Cloud computing allows CIOs to focus on getting the most out of their business applications and related processes, and spend less time worrying about an on premise software installation with subsequent upgrades." In addition to deploying Salesforce CRM, Ingres deployed Intacct via the Force.com AppExchange for integration between Ingres' financials and Salesforce. The SaaS Intacct solution shares data with Salesforce CRM, so finance has instant visibility into the sales pipeline, contract status and other critical information, and sales can view account status and accounts receivables details. Ingres also tapped into the Force.com AppExchange for additional functionality, deploying Vtrenz for additional marketing automation capabilities, and Xactly for sales compensation. When the company needed a custom opportunity form for the business development team to feed information into Salesforce CRM, it simply built one using Force.com platform. "Using Force.com AppExchange and the Force.com platform, we've been able to configure and extend Salesforce CRM to our exact needs, and we continue to make changes that improve processes or add features. Our staff has an easy to use solution that provides real value in helping them do their jobs, and I can sleep at night knowing our CRM system is working effectively," said Harr. ((Comments on this story may be sent to [email protected])) [ Back To TMCnet.com's Homepage ]