[November 09, 2009] inContact Becomes Salesforce.com Partner Tweet Nov 09, 2009 (Close-Up Media via COMTEX) -- inContact, Inc. announced that it has been selected for the partner program by salesforce.com. Completely integrated with the Service Cloud 2 and the Force.com platform, the combined inContact and Service Cloud 2 offering delivers real time customer care solutions in the cloud for organizations of all sizes, the company noted. "The Service Cloud is the next generation solution for customer service," said Kendall Collins, CMO at salesforce.com. "The Service Cloud bridges the gap between traditional contact center technologies and cloud computing platforms like Google, Facebook and Twitter. Having inContact as a partner is strategic to ensure adoption of the Service Cloud. inContact has a track record of customer success and technology excellence." inContact is a developer of on-demand contact center software and agent optimization tools. ((Comments on this story may be sent to [email protected])) [ Back To TMCnet.com's Homepage ]