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IDACOMM Selects Empirix Hammer XMS for VoIP Monitoring
[May 25, 2006]

IDACOMM Selects Empirix Hammer XMS for VoIP Monitoring


BEDFORD, Mass. --(Business Wire)-- May 25, 2006 -- Empirix(R) Inc., which helps organizations adopt complex communications solutions with confidence, today announced that IDACOMM has begun monitoring its VoIP network with Empirix's Hammer XMS, a carrier-class monitoring and analysis solution that VoIP service providers use to ensure that service quality meets the high standards their customers demand.



IDACOMM, the communications subsidiary of Idacorp Inc., offers telecommunication services and commercial and business Internet services in the Boise, Las Vegas and Reno markets. According to Jeff Schumacher, Vice President of Engineering and Operations at IDACOMM, the company selected Empirix based on its outstanding track record of helping service providers ensure high Quality of Service for VoIP offerings.

"We are a competitive local exchange business focused on providing innovative solutions from fiber to hosted PBX systems," said Schumacher. "Voice over IP is one of our core products and we recognized early in our deployment cycle that we were going to need a monitoring solution with extensive call correlation and diagnostic capabilities to meet our growth targets without incurring high operational costs. Hammer XMS met all of these requirements, and came highly recommended from peers. Ensuring our customers' Quality of Service is paramount to our continued success."


Empirix Hammer XMS incorporates the strongest signaling and media analysis and call correlation capabilities on the market, evaluating live network traffic to provide real-time assessment of network performance. Its patent-pending signaling analysis, high-performance probes and highly scalable architecture enable VoIP service providers to quickly identify and troubleshoot problems and efficiently monitor VoIP service quality. Hammer XMS gives service providers the confidence to deploy new services faster, with higher quality, at a lower cost. It also helps reduce customer churn by detecting and resolving problems faster, often before customers are affected.

"We are very pleased that Hammer XMS has been selected as the standard VoIP monitoring solution for IDACOMM," said Phil Odence, Vice President of Empirix. "Due to Hammer XMS' flexibility, we have received tremendous interest from CLECs to Tier 1 carriers. We are excited to be adding a leading integrated communications provider to our customer base."

See Hammer XMS at GLOBALCOMM 2006

Empirix will demonstrate Hammer XMS at GLOBALCOMM 2006, June 5-7 at Booth #38018. For more information, stop by the booth, call 1-866-EMPIRIX or visit www.empirix.com. Download the results of Empirix's recent survey on service provider VoIP monitoring practices at www.empirix.com/spvoipsurvey.

About Empirix

Empirix helps organizations adopt complex communications solutions with confidence. We combine the industry's deepest knowledge of telecommunications and self-service applications with award-winning testing and monitoring solutions to ensure our customers realize the promise of their technology investments. Empirix is the only company with expertise that spans the evolution of these advanced technologies across multiple markets - from testing in R&D labs through monitoring the end-user experience. For over a decade, thousands of quality-conscious network equipment manufacturers, service providers and enterprises worldwide have trusted Empirix to reduce the time and cost of integrating new technologies into existing environments. Visit www.empirix.com.

About IDACOMM

IDACOMM, a subsidiary company of Boise-based IDACORP, Inc. (NYSE: IDA), offers complete fiber optic broadband services for organizations in high technology, manufacturing, distribution, health care, education, and state and local government; as well as a full range of broadband Internet, Voice over IP and private network solutions using a variety of access technologies. For more information please visit www.idacomm.com.

About IDACORP

Boise, Idaho-based IDACORP, formed in 1998, is a holding company comprised of Idaho Power Company, a regulated electric utility; IDACORP Financial, a holder of affordable housing projects and other real estate investments; IdaTech, a developer of integrated fuel cell systems; IDACOMM, a provider of telecommunication services and commercial and residential Internet services; and Ida-West Energy, an operator of small hydroelectric generation projects that satisfy the requirements of the Public Utilities Regulatory Policy Act of 1978.

Empirix and Hammer are trademarks or registered trademarks of Empirix Inc. in the United States. All other trademarks contained herein are the property of their respective owners.

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