Health Net Outsources Tech Operations To IBM
TMCnet
TMC Launches New Sites ::  NGC  |  4GWE  |  Green Tech  |  Satellite  |  IT |  IVR |  ITEXPO SHOW NEWS  |  Healthcare  |  Cisco News  |  Skype News  |  Microsoft News  |  AVAYA News
  INDUSTRIES
  VERTICALS
  HORIZONTAL
  PUBLICATIONS
  FREE RESOURCES
  INTERNATIONAL
  EVENTS
  ABOUT TMC
  COMMUNITIES
TMCnet CHANNELS
#1 VoIP Enabler: Risk-free, Quick & Easy Deployment
3G, VoIP & IPTV Performance Management
Advanced Carrier Services
All-in-one IPPBX
Appliance Deployment
ATCA
Auto Dialer
Billing
BPA (3rd Party Remote Call Monitoring)
Business Automation
Business Phone Systems
Business VoIP
Call Center
Call Center Certification
Call Center Digital Signage
Call Center Furniture
Call Center Hiring
Call Center Management
Call Center On Demand
Call Center Outsourcing
Call Center Scheduling
Call Center Software
Call Center Solutions
Call Center Training
Call Center Workforce Management
Call Monitoring
Call Recording
Conference Call
Conference Phones
Conferencing
Contact Center Software
CRM Solutions
Dialer
DID/DDI
Digital Signage
e911
E911 Hosted Solutions
Ethernet Extender
Fax
Fax Over IP
HD Conference
Headsets
Hosted Call Center
Hosted Contact Center
Hosted PBX
Integrated Communications
IP Fax
IP Phone System
IP Phones
IVR
Lead Management Software
Master Agent
Mobile Management
Mobile Unified Communications
Mobile Video
NEBS
Open Source CRM
Phone Systems
Predictive Dialer
SIP
Speech Recognition and Text to Speech
Telecom Expense Management
Telecom Training
Telemarketing Software
Virtual Call Center
Virtual Office
Virtual PBX
Voice Broadcast
Voice Management
Voice Over IP
Voice Peering
Voicemail Replacement
VoIP Contact Center
VoIP Developer
VoIP Gateways
VoIP Monitoring
VoIP Robustness Testing
VoIP Test Solutions
VoIPSwitch
Web Conferencing
Web Meeting
Wholesale VoIP
Wireless Expense Management
Wireless Management
Workforce Management
Workforce Optimization
Share
TMCnews
[August 24, 2008]

Health Net Outsources Tech Operations To IBM

(TechwebNews.com Via Acquire Media NewsEdge) IBM said Thursday that it won a $300 million deal to provide tech services to Medicare plan provider Health Net.

Under the five-year arrangement, IBM will manage Health Net's IT infrastructure and provide data center services, security management, and help desk and desk-side support. IBM partner AT&T will provide network, voice, and data management services, according to IBM.



Health Net officials said the deal will help the publicly listed company reduce its technology costs. "This is an important step in making Health Net more competitive and is a key component of our operations strategy to increase our capabilities while reducing administrative costs and improving efficiency," said Health Net COO James Woys, in a statement.

The contract is the latest sign that IBM is maintaining strength in its key services businesses despite the economic downturn and increased competition from offshore providers.



The company's Global Services outsourcing and consulting unit, which accounts for more than half of total revenue, posted strong growth in the second quarter as sales increased 16% year over-year to $15.2 billion, IBM reported last month.

IBM said its Global Technology Services outsourcing group saw sales increase 15% to $10.1 billion, while sales at its Global Business Services consulting-led group rose 18% to $5.1 billion.

The value of services contracts signed in the quarter totaled $14.7 billion, up 12% from the previous year, IBM said. The company's backlog of services contracts, as of the end of the second quarter, is worth about $117 billion, $1 billion more than at the same time a year ago.

IBM's services group appears to be benefiting from a strategic change implemented two years ago, under which it moved from providing time-consuming and expensive custom work to offering more standardized services that can be deployed quickly and which draw from IBM's vast trove of intellectually property.

Shares of IBM were up 0.15% to $123.18 in early trading Friday.

Copyright ? 2008 CMP Media LLC

[ Back To TMCnet.com's Homepage ]
Discussions:
Be the first to post a comment on this page!
 
By  
TMCnet
+ Add to the Discussion
Receive more news in your Email
Featured White Papers
Featured White Paper RSS feed
10 reasons to switch to an IP PBX
Satisfy Your Customers the First Time, Every Time
Application Whitelisting: A new security paradigm
view all white papers…
Top Stories
Today's TMCnet Top Stories and News Articles
Are You a Caregiver? How to Reduce the Stress in …
Open Internet Advocates to Congress: Take a Hard Look at …
Toshiba Addresses Mobility with Stratagy View and New DECT Telephone
New E911 Law Takes Effect in Massachusetts
SIP Trunking's Success Puts Pressure on Carriers: IVR Expert
more of today's top stories...
Related VoIP News
Latest IP Communitions and VoIP News
Qwest Ethernet Services Selected by the State of Utah
J.D. Power and Associates Ranks Verizon Business Highest in Customer Satisfaction
Cadence GRE Technology Reduces Hitachi's PCB Design-Cycle Time
Coleman Technologies Offers Borderless Unified Cisco Network
Kyrgyzstan's National Telecom Operator Selects Cisco's Technologies

Today @ TMC
Upcoming Events
ITEXPO West 2009
 September 1-3, 2009
Los Angeles Convention Center
Los Angeles, CA
4G Wireless Evolution Conference
 Collocated with ITEXPO
September 1-3, 2009
Los Angeles Convention Center
Los Angeles, CA
view more…
Subscribe FREE to all of TMC's monthly magazines. Click here now.