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Gigaclear chooses Netadmin Systems OSS platform; The platform will speed up delivery and automate processes of Gigaclear broadband services(M2 PressWIRE Via Acquire Media NewsEdge) [Linkoping, Sweden] Gigaclear, provider of ultrafast fibre optic broadband to the UKs rural communities, has chosen Netadmin Systems OSS platform to speed up delivery and automate processes of Gigaclears broadband. Gigaclear is a private company dedicated to building and operating ultrafast broadband networks based on pure fibre technology. Gigaclear delivers ultrafast broadband access to homes and businesses in rural communities bursting at more than 100x the UK average Internet speed. Their service provides open access to the Internet using a fibre to the premises service that is reliable, ultrafast, and cost effective. Gigaclear has now chosen Netadmin Systems OSS solution to automate the processes of their broadband services. Gigaclear is utilizing all of the main features of NETadmin including network monitoring, service provisioning, customer management and ticket management. Once the homes are connected to the high-speed fibre network and the customers' gigabit services are delivered, the next issue to address is to getting the home networks up to speed. The customer devices and cables that used to work fine with a megabit DSL line might no longer do the job. Wireless coverage in big houses might not be good enough to make use of the bandwidth that is now available, said Christer Karlsson, CTO at Gigaclear. Christer Karlsson continued: As home network complexity is growing with switches, wireless extenders, IPTV & VoIP boxes, smartphones, tablets, laptops, network storage, printers How can you help your customers with their home networks without having the customer care involved in home network design & device troubleshooting We are very proud of the trust that Gigaclear has given us. By using the NETadmin integrated end-customer portal, Gigaclears customers can perform self-diagnostics of their home network, thus reducing the volume of calls to customer service, said Torbjorn Sandberg, CEO, Netadmin Systems. We have been using NETadmin since end of 2012 with success. The main advantage for us to use NETadmin is that we can deliver our services faster to our customers and it will naturally increases both revenue and customer satisfaction, said Christer Karlsson, CTO at Gigaclear. NETadmin provides functional support for automated service fulfilment, including inventory and resource management, ticket management, and SLA statistics. It also speeds up network troubleshooting due to the complete view in one system. For all media enquiries, please contact: Jenny Widing Netadmin Systems AB Email: [email protected] Phone: +46 (0) 709 85 30 20 About Netadmin Systems Netadmin Systems develops and markets NETadmin; an OSS system that automates the service fulfilment and service assurance processes in Next Generation Networks. The solution is hardware vendor and access technology independent. Customer self-activation and multi service provider support are key features. Netadmin Systems is the market leader in OSS systems in the Nordics, and is growing rapidly in international markets. Netadmin Systems has more than 100 customers in 15 countries. For further information about Netadmin Systems, please visit www.netadminsystems.com. About Gigaclear Gigaclear is a private company dedicated to build and operate Ultrafast broadband networks based on pure fibre technology. The company was founded in December 2010 by Matthew Hare, the Chief Executive and Christer Karlssonthe Technical Director. The company is situated in Oxfordshire, UK. Read more at: www.gigaclear.com ((M2 Communications disclaims all liability for information provided within M2 PressWIRE. Data supplied by named party/parties. Further information on M2 PressWIRE can be obtained at http://www.presswire.com on the world wide web. Inquiries to [email protected])). (c) 2013 M2 COMMUNICATIONS |