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Fujitsu and Cisco expand partnershipApr 20, 2009 (TELECOMWORLDWIRE via COMTEX) -- Fujitsu, a provider of IT-based business solutions, and Cisco (Nasdaq:CSCO), a network technologies company, have announced the expansion of their strategic alliance to deliver unified communications in the Japanese market. As a part of the expanded alliance, the companies have agreed to work together to develop unified communications solutions and collaborate on services and marketing activities. According to the companies, the expansion of the strategic alliance combines Cisco's Unified Communications technology and global footprint with Fujitsu's track record and product development capabilities in the Information and Communications Technology (ICT) business. The combination results in a set of comprehensive collaboration tools and unified communications solutions for customers in the Japanese market. The following elements are to be implemented in the new unified communications alliance agreement: migration from legacy systems to more effective Unified Communications solutions; development and release of comprehensive unified communications solutions; and strengthened support and services framework for unified communications in business. As part of the collaboration, the companies have combined the Fujitsu VJ-110 series access unit with Cisco Unified Communications Manager. Fujitsu will also develop middleware to help customers to link existing customer relationship management (CRM) applications to Cisco Unified Communications Manager to deploy next-generation call centres. Using Cisco technology, the company will integrate customer communications with Microsoft Exchange Server and IBM Notes/Domino. Fujitsu will also provide software for linking Fujitsu's TeamWARE groupware and Cisco Unified Communications Manager (available from July 2009) with various business and industry-specific applications. No financial details were disclosed. Comments on this story may be sent to [email protected] |