| [February 25, 2013] |
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Frost & Sullivan Recognizes Sprint Integrated Insurance Solutions
OVERLAND PARK, Kan. --(Business Wire)--
Sprint
(NYSE: S) has received the 2013 North American Customer Value
Enhancement Award in Usage-based Insurance (UBI). Sprint (News - Alert) Integrated
Insurance Solutions has been recognized for providing value to auto
insurance carriers, as well as their customers. Specifically, Frost &
Sullivan's analyst stated that Sprint has provided a complete turnkey
service, enabling its clients to offer solutions with integrated devices
and platforms for multiple applications. It offers customers the
flexibility to partner with multiple members of the UBI value chain.
"We are very excited to receive this prestigious recognition from Frost
& Sullivan," said Wayne Ward, vice president-M2M and Connected
Transportation, Sprint. "We are collaborating with industry-leading
companies to help insurance carriers offer more options and help the
policyholders drive more responsibly. Sprint is committed to making
transportation safer through our dependable and continually improving
network."
Integrated Insurance Solutions from Sprint gives insurance carriers the
ability to offer policy holders personalized discounts based on their
driving habits. The vehicle is fitted with a small device that easily
plugs into the diagnostic port. It captures vehicle information and
driver behavior data, which is transmitted over the Sprint wireless
network. A cloud-based system analyzes the data with driver-scoring
software that enables insurance carriers to improve driver risk
assessments, reduce costs and improve profitability.
With Integrated Insurance Solutions from Sprint, insurance carriers and
participating policyholders have access to detailed analytical data
about driving behavior. In addition to "pay-as-you-drive" program
discounts, insurance carriers can also offer policyholders value-added
services such as Web-based tools that let them monitor their vehicles'
health, get tips on how their driving behavior can be adjusted to be
more fuel-efficient, and even monitor their vehicles' location.
Frost & Sullivan's (News - Alert) research reveals that the key factors that have
contributed to Sprint's excellence in customer value enhancement are: 1)
commitment to deliver superior customer value, 2) unique benefits for
insurance carriers, and 3) the ability to incorporate value-added
services.
"The market for automotive passenger and commercial fleet insurance is
at a competitive stage, where differences in product offering among
insurance providers pose the biggest challenge," said Niranjan Manohar,
industry analyst-Frost & Sullivan. "Fuel economy and emission norms are
finding greater magnitude and are the most sought-after attributes in
the North American automotive industry. Insurance companies are swarmed
by accident insurance claims due to risky driving behavior, while fleet
management companies and managers report to Frost & Sullivan that they
are feeling the pressure due to non-fuel-efficient driving habits, which
lead to higher insurance premiums. Usage-based insurance is being
considered by many insurance companies as an alternative to help reduce
their claims or curb insurance premiums levied on policyholders."
"Sprint has assembled the necessary components so that insurers have a
single point of contact for all UBI-related needs," said Ward. "As a
mobile integrator, we work with companies like Agnik, Any Data and Modus
to create smarter wireless solutions that change the way people work and
live."
About Frost & Sullivan Customer Value Enhancement Award
The Frost & Sullivan Customer Value Enhancement Award is presented each
year to the company that has demonstrated excellence in implementing
strategies that proactively create value for its customers with a focus
on improving the return on the investment that customers make in its
services or products. This award recognizes the company's inordinate
focus on enhancing the value that its customers receive, beyond simply
good customer service, leading to improved customer retention and
ultimately, customer-base expansion.
Sprint's Network Vision
UBI is just one example of how Sprint is leveraging its wireless network
and advancing machine-to-machine (M2M) technology. Sprint has been at
the forefront of M2M technology with more than 12 years of experience in
this wireless industry revolution.
As M2M technology continues to grow, it will be able to benefit from the
all-new Sprint network, which is being deployed in markets across the
country. The Network Vision initiative is designed to enhance customers'
network experience with faster data speeds, improved voice quality and
easier connectivity. Sprint expects to be mostly complete with Network
Vision by the end of 2013.
About Sprint Nextel (News - Alert)
Sprint Nextel offers a comprehensive range of wireless and wireline
communications services bringing the freedom of mobility to consumers,
businesses and government users. Sprint Nextel served more than 55
million customers at the end of 2012 and is widely recognized for
developing, engineering and deploying innovative technologies, including
the first wireless 4G service from a national carrier in the United
States; offering industry-leading mobile data services, leading prepaid
brands including Virgin Mobile (News - Alert) USA, Boost Mobile, and Assurance
Wireless; instant national and international push-to-talk capabilities;
and a global Tier 1 Internet backbone. The American Customer
Satisfaction Index rated Sprint No. 1 among all national carriers in
customer satisfaction and most improved, across all 47 industries,
during the last four years. Newsweek ranked Sprint No. 3 in both its
2011 and 2012 Green Rankings, listing it as one of the nation's greenest
companies, the highest of any telecommunications company. You can learn
more and visit Sprint at www.sprint.com
or www.facebook.com/sprint
and www.twitter.com/sprint.

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