Five9 extends NetSuite's business management system using SuiteCloud
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[March 20, 2009]

Five9 extends NetSuite's business management system using SuiteCloud

Mar 20, 2009 (Datamonitor via COMTEX) -- Five9, a provider of on-demand call center software, has extended NetSuite's integrated enterprise resource planning, customer relationship management, and e-commerce suite to call centers using SuiteCloud.


SuiteCloud is NetSuite's offering of on-demand products, development tools and services designed for customers and commercial software developers.

The new integrated solution enables any company of any size to turn their sales, marketing, and customer support or finance department into a call center, which can result in more sales, productivity and lower operational costs, said Five9.


Jim Dvorkin, chief technology officer of Five9, said: "The SuiteCloud development platform has allowed us to create a tightly integrated solution for any call center handling front-office or back-office functions. With our leading technology and experience in enabling efficient call center operations, we expect that this partnership will provide a powerful on-demand alternative for any company considering premise-based call center and CRM / enterprise resource planning software." http://www.datamonitor.com Republication or redistribution, including by framing or similar means, is expressly prohibited without prior written consent. Datamonitor shall not be liable for errors or delays in the content, or for any actions taken in reliance thereon

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