TMCnet News
Everbridge CARES: Critical Communication Best Practices, Certification and SupportGLENDALE, Calif. --(Business Wire)-- Everbridge, the worldwide leader in unified critical communications, continues to deliver an unmatched combination of professional services, around-the-clock support, product training and certification capabilities through its innovative Everbridge CARES (CARES) offering. The program enlists industry experts to provide account management, professional services, education and support, while implementing critical communication best practices and ensuring customer success, from the onboarding period to regular, daily use of the system. Everbridge customers understand that the risk of ineffective communication during a critical event is too high to leave to chance. CARES provides the most comprehensive set of services and support programs to mitigate that risk through the publishing, implementation, training and certification on communication best practices. The program merges expertise from Everbridge research, industry insiders, users and other subject-matter experts to provide value-added services ranging from best practice alignment and certification, to system testing support and audit assessment for all industries and governments. "The CARES program demonstrates our commitment to the success of every single customer deployment," said Jeff Lortz, Vice President, Services and Sales Operations, Everbridge. "CARES ensures rapid onboarding, but more importantly, supports the customer through increasingly more effective use of the system." Additional CARES services include:
About Everbridge Everbridge provides a unified critical communication suite that helps clients be better prepared, make better decisions, and respond quickly and confidently during disruptive events. When an incident happens, whether it's a natural disaster or an IT service outage, we automate communications to ensure that the right messages get to the right people at the right time. Widely recognized by analysts as the market leader, Everbridge solutions are trusted by clients in all major industries and government sectors to connect with over 50 million people around the world. For more information about Everbridge, visit www.everbridge.com, read the company blog, http://www.everbridge.com/blog, and follow on Twitter and Facebook.
|