[January 12, 2015]

Eisenhower Medical Center Chooses Mobile Heartbeat CURE Smartphone Application for Clinical Communications

Mobile Heartbeat, a leading provider of smartphone applications for improving clinical workflow and team communications, today announced that Eisenhower Medical Center in Rancho Mirage, CA (News - Alert) has completed a pilot and plans to fully implement the Mobile Heartbeat CURE (Clinical Urgent REsponse) smartphone application to enhance clinical communications. During the pilot, clinicians significantly reduced the number of steps it takes for them to find patient information or contact another person on a patient's care team, cutting their patient response time from several minutes or hours to only a few seconds or minutes.

"Mobile Heartbeat's MH-CURE smartphone application is an outstanding tool that has allowed our clinicians to really simplify their jobs by literally putting the patient and care team data they need right in the palm of their hand," said Wendy Edwards, clinical director at Eisenhower Medical Center. "If I'm standing at a patient's bedside and have a question, I can just go to my phone, enter a four-digit passcode and, just like that, all the data I need is there. MH-CURE has streamlined and expedited critical tasks."

Prior to MH-CURE, Eisenhower Medical Center used legacy mobile phones and a nurse call system for team communications. Staff could not access the amount of data they need or have the capabilities of a smartphone. The phones were also not reliable, as they frequently dropped calls.

Typically, a nurse who had a question for a patient's doctor had to go through several steps to find out who the patient's doctor is, locate the doctor's phone number and then call their office. If the doctor was unable to come to the phone, the nurse would have to leave a message and wait for the doctor to return their call. Several minutes and even hours could go by in the interim.

With MH-CURE installed on hospital-supplied Apple (News - Alert) iPhones, clinicians at Eisenhower Medical Center now have a completely different experience with care team communications.

A nurse can see the names of all their patients and, by selecting the patient in question, see the Dynamic Care Team - the list of all the people affiliated with that patient. By just tapping on the doctor's name, they can then open a new text message and, in seconds, create and send the message.

"Typically, in a matter of seconds or less than five minutes, the doctor will respond or call, already knowing which patient the message was regarding," said Edwards. "All those steps the nurse had to take to connect with the doctor have been eliminated and all the other people who would be involved in the communication are now removed from the process."

MH-CURE also enables clinicians at Eisenhower Medical Center to access patient data, including lab results, right on the smartphone. Staff members can also send broadcast messages when information needs to be sent to a group of people. All the information is encrypted, ensuring that the hospital has HIPAA compliant secure text messaging and patient privacy is protected.

"The key component to the MH-CURE smartphone, which I can't stress enough and really makes Mobile Heartbeat stand out, is the Dynamic Care Team," said Edwards. "Any time the physician, a case manager, the pharmacist, the nurse, nursing assistant, and even the charge nurse are present and caring for the patient, their names are linked to that patient under the Dynamic Care Team, so I don't have to go through numerous steps to find who I want to talk to or know who belongs to that patient."

MH-CURE enables efficient delivery of clinical data and communications to users on-site, off-site and at multiple locations to ensure timely patient care decisions and response. With MH-CURE, care team members can view the availability and location of other team members at all times. Hospitals save time and reduce costs as well as improve patient care when using MH-CURE.

Resources

White Paper - "Key Considerations for Implementing Smartphone Technology in a Hospital Environment"

Mobile Heartbeat CURE Overview Video

About Mobile Heartbeat Mobile Heartbeat™ uses secure smartphones to improve clinical workflow and team communications, delivering better patient care at a lower cost. Mobile Heartbeat consolidates clinical communications, including alarms and notifications, pertinent patient information, lab data, texting, voice and photography. Based upon its Clinical Urgent REsponse (CURE) technology, Mobile Heartbeat provides a real-time clinical team directory that efficiently connects all members of a patient's care team inside and outside the hospital as well as across multiple facilities. Eliminating the need for multiple devices, searching for caregivers and hunting for lab data, Mobile Heartbeat provides a highly efficient, patient-specific, clinical team collaboration solution. For more information, visit www.mobileheartbeat.com.

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