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DundeeWealth selects Oracle CRM On DemandApr 20, 2010 (Datamonitor via COMTEX) -- DundeeWealth, a Canadian independent wealth management company, has selected Oracle CRM On Demand to integrate and deploy customer relationship management processes throughout the company. DundeeWealth expects to use an integrated approach by deploying Oracle CRM On Demand across all of its lines of business including investment management, capital markets and financial advisory as well as all relevant departments, such as sales, marketing, call center, compliance and operations. Oracle CRM On Demand allows DundeeWealth to deploy applications across all business units on a single platform. DundeeWealth uses other Oracle software in its stack, including Siebel CRM and Database for the past five years. To Tran, senior vice president of business transformation and technology at DundeeWealth, said: "Oracle CRM On Demand enhances our existing Oracle platform, providing an integrated solution with incredible flexibility, mobility, agility and lowered total cost of ownership. Using Oracle as a partner in the expansion of DundeeWealth's CRM processes reinforces our client-centric approach to customer service and we believe it gives us a competitive advantage. As we begin our deployment, we are confident that Oracle is with us every step of the way." http://www.datamonitor.com Republication or redistribution, including by framing or similar means, is expressly prohibited without prior written consent. Datamonitor shall not be liable for errors or delays in the content, or for any actions taken in reliance thereon [ Back To TMCnet.com's Homepage ] |