|[November 19, 2012]
Der Spiegel: Employees at T-Mobile USA Face 'Brutal Psych Terror'
WASHINGTON --(Business Wire)--
The German weekly news magazine Der Spiegel has just published a major
review and analysis of the "brutal psych terror" faced by workers at
T-Mobile (News - Alert) USA. Der Spiegel is one of Europe's largest publications, with
a weekly circulation of more than one million and is known for its
attention to detail and comprehensive reporting.
Here's how the report begins:
"The business hotel in Cargo-City South close to the airport in
Frankfurt was chosen with caution: the anonymity of the conference rooms
provided space for two powerful unionists to meet in private. One of
them is Lothar Schröder, Vice Chairman of the Supervisory Board of
Deutsche Telekom (News - Alert) and Board member of the powerful union ver.di. The
other is Larry Cohen, head of the 700,000 member strong American
telecommunications union, CWA (News - Alert).
"What the two of them concoct in the following two days might be a
fairly unique campaign: The organizations are planning to mobilize
workers on both sides of the Atlantic in the following weeks, engage the
US Congress, Bundestag and ministries and provide the media with
"The target of these extraordinary efforts is Deutsche Telekom in Bonn.
The reason is they are allegedly harassing working conditions for
workers at T-Mobile USA…
"For several months, chröder and Cohen worked on a dossier about
working conditions at T-Mobile in the United States. They talked to
employees for many hours, recorded video interviews, evaluated old and
new interviews and collected testimony. In the end, the result paints a
picture of a company that, according to a ver.di spokesperson, 'treats
its employees with brutal psycho terror.'
"Union staff from ver.di's headquarters in Berlin, who were assigned to
assess the interviews even call it 'tyranny.'"
Read the full report here: http://www.cwa-union.org/pages/der_spiegel_highlights_workers_rights_problems_at_t-mobile#.UKo5sLO0yRg
T-Mobile USA workers have faced this campaign of harassment and
intimidation in every location where they look to have a union voice. In
Connecticut, technicians needed the support of leading U.S. senators and
members of Congress to finally get the bargaining rights they are
entitled to under law. In New York, union supporters were maligned by
company executives, and across the T-Mobile USA system, workers are told
that they're under surveillance by management whenever union organizers
are around. Read more at www.weworkbettertogether.org
When it shut seven call centers in June, T-Mobile USA denied that it was
sending the work overseas and opposed any help for workers to obtain
trade adjustment assistance, which provides training and other benefits
for workers who lose their jobs because work has gone overseas.
CWA fought for TAA benefits for some 3,300 workers affected by the
closings, and provided the U.S. Department of Labor with information
from call center workers in the Philippines and Central America
regarding the large quantity of T-Mobile calls being handled by their
centers. The Labor Dept. then certified that workers were eligible for
CWA represents 700,000 workers in telecommunications, media and
broadcasting, airlines, public service, health care and manufacturing.
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