(M2 PressWIRE Via Acquire Media NewsEdge) (Cincinnati, Ohio & Pharr, Texas) - Convergys Corporation (NYSE: CVG), a global leader in customer management, is hiring for 1,000 full-time on-site positions for its contact center in Pharr, Texas.
Interested candidates are invited to participate in an on-site job fair from 9am to 6pm. on Tuesday, January 22nd at the Convergys contact center, 500 N Jackson Road. Local staff and leadership will be available to address questions about these customer service positions, and share their perspectives on the value of employment with Convergys. Candidates may also apply online at www.convergys.com/southwest .
New employees will provide superior service and sales support to customers of a leading telecommunications company.
"We're looking for ambitious individuals who can work from our contact center, and have a passion for providing great customer service and promoting our client's products and services," said Mike McCart, new site director for the Convergys contact center in Pharr. "We are reaching out into our community to fill these openings, because these are not only terrific positions, they are great stepping stones to a career in operations, recruitment, or training."
As part of the Pharr business community since 1999, Convergys encourages its employees to support the communities in which they live and work. Convergys employees participated in several events to benefit the United Way, Boys and Girls Club of Pharr, the Food Bank of the Rio Grande Valley and the Girls Scouts of America RGV.
Convergys offers on-site employees comprehensive training, competitive wages and performance incentives, and benefits including tuition reimbursement, medical, dental, and 401(k).
Potential candidates should possess strong communication skills, be able to listen attentively to customer needs and concerns, possess strong computer skills, and be comfortable offering new products and services. In addition, candidates should have strong computer/keyboarding skills, a high school diploma or GED, and be able to work 40 hours per week, primarily in the evenings. Employment with Convergys also is contingent on the successful completion of a background check.
As a leader in customer management for over 30 years, Convergys is uniquely focused on helping companies find new ways to enhance the value of their customer relationships and deliver consistent customer experiences across all channels and geographies. Every day, our nearly 75,000 employees help our clients balance the demands of increasing revenue, improving customer satisfaction, and reducing overall cost using an optimal mix of agent, technology, and analytics solutions. Our actionable insight stems from handling billions of customer interactions annually for our clients. Visit www.convergys.com to learn more.
(Convergys and the Convergys logo are registered trademarks of Convergys Corporation.)
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